NI Customer Security Manager

Nokia; Eastern Ontario; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Cybersecurity professional to serve as a Customer Security Manager. This pivotal role involves aligning customer security needs with regulatory requirements, driving internal changes, and collaborating with various teams to address security effectively. You'll improve compliance processes, lead projects, and contribute to strategic decisions in a culture that values innovation and diversity. If you are passionate about cybersecurity and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Continuous learning programs

Well-being programs

Supportive work environment

Qualifications

• 5+ years in product security compliance roles.
• Technical skills in secure product development and security engineering.

Responsibilities

• Act as a Subject Matter Expert on regional security regulations.
• Coordinate with NI Market Organizations to understand customer demands.

Skills

Cybersecurity

Communication Skills

Product Security Compliance

Secure Product Development

Coaching and Mentoring

Education

Bachelor’s degree in Computer Science

Tools

Nokia DFSEC tools

Vulnerability Management Systems

Job description

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Job Description

NI is seeking an experienced Cybersecurity professional for the role of Customer Security Manager. This individual will serve as the primary contact for customer security issues and will need to understand regional security and privacy requirements affecting NI products and services.

This role supports NI's business by aligning customer security needs and regional security regulatory requirements with Nokia’s and NI’s security practices, proactively driving internal changes to meet future security demands. The candidate will collaborate with security professionals across Nokia and customer-facing teams to address security needs effectively.

Responsibilities include:

• Act as a Subject Matter Expert (SME) on regional security & privacy regulations, including CSL, EU-CRA, RED, NIS2, UK-TSR, ITSAR, and emerging regulations.
• Coordinate with NI Market Organizations and Business Centers to understand customer demands and support assessment of new regulations.
• Collaborate with NI Privacy Lead and support security clause negotiations in contracts and statements of work.
• Perform gap and impact analysis for compliance with security and privacy requirements.
• Coordinate reporting of vulnerabilities related to NI products.
• Support audits and assessments requested by customers.

What you will learn and contribute:

• Improve security, privacy, and compliance processes.
• Contribute to strategic decisions and solve complex problems.
• Lead projects and manage resources effectively.
• Act as a professional leader and expert within the team.

Qualifications:

• Bachelor’s degree in computer science or related field.
• 5+ years in product security compliance roles.
• Technical skills in secure product development and security engineering.
• Excellent communication skills, both oral and written.
• Experience working with globally distributed teams and external customers.
• Coaching and mentoring abilities.

Preferred Skills:

• Knowledge of Nokia DFSEC tools and vulnerability management systems.
• Security certifications like CISSP, CASE, etc.
• Knowledge of cloud-native security and FOSS lifecycle management.

About Nokia:

Join Nokia to help create technology that unites the world. We foster an inclusive culture that values innovation, diversity, and respect. We offer continuous learning, well-being programs, and a supportive environment where everyone can thrive.