New Store Opening - Seamstress/Tailor, Yorkdale

CHRISTIAN DIOR COUTURE; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a skilled tailor to ensure the perfect fit and high-quality alterations. This role is vital for maintaining customer satisfaction and the company's reputation for excellence. You'll be responsible for marking, altering, and repairing garments, as well as providing top-notch service to clients. Join a vibrant team that values craftsmanship and creativity while contributing to a culture of sustainability and inclusivity. This is an exciting opportunity to showcase your talents in a supportive environment where your skills will make a real difference.

Qualifications

• Must have previous experience as a tailor or seamstress.
• Ability to operate sewing machines and pressing equipment.

Responsibilities

• Ensure proper fit and alterations of garments.
• Maintain equipment and keep the tailor shop organized.
• Provide outstanding customer service and communicate effectively.

Skills

High-quality workmanship in alterations

Marking and pinning garments

Understanding fit issues

Customer service skills

Communication skills

Time management

Education

Experience as a tailor, seamstress, or fitter

Tools

Sewing machines

Pressing and ironing equipment

Job description

Job Description: Tailor

General Purpose of Position:

A tailor is responsible for insuring the proper fit, marking, altering, repair, and pressing of garments. Tailors are responsible for maintaining the company’s high standards of customer service and workmanship.

Tasks and Responsibilities:

• Ensuring the proper fit of garments
• Answering customer questions regarding alterations, fit, repair, cleaning, or care.
• Marking garments for tailoring
• Sewing needed alterations within the alteration schedule provided to customer
• Pressing garments
• Repair garments when appropriate
• Maintain orderly appearance of tailor shop and keep supplies stocked.
• Ensure that all equipment such as sewing machines, pressers, and steamers are well-maintained and kept in working order.
• Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries.
• Communicate customer requests to management.
• Help solve problems and make informed suggestions that affect the service, and productivity of the tailor shop.
• Hang and store customers altered and unaltered merchandise in a neat and organized manner.
• Participate in store meetings and training seminars as necessary
• Arrive to work at designated time and work full designated shifts
• Any other tasks as assigned from time to time by any manager.
• Comply with all company policies and procedures

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment. Skills and Competencies:

Ability to provide high-quality workmanship in alterations, repairs and pressing of merchandise
Ability to accurately mark and pin garments for alteration
Ability to understand all fit issues and make appropriate recommendations regarding fit and alteration of merchandise
Ability to understand garment care instructions and give appropriate advice with respect to care and maintenance of merchandise.
Ability to provide outstanding customer service in person and by telephone.
Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide information to all employees corporate personnel and customers
Ability to read, count, and write to accurately complete all documentation
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to work varied hours/days

Requirements:

Previous experience as a tailor, seamstress, or fitter.
Ability to operate all equipment necessary to perform the job, including, but not limited to, sewing machines, pressing and ironing equipment, etc.
Physical ability to stand for extended periods and to move and handle heavy garments and garment bags throughout the store, which entails lifting, and perform all functions as set forth above
Strong interpersonal, communication, organization and follow-through skills
Ability to work varied hours/days, including nights, weekends, and holidays, as needed
Willingness to adhere to all company policies, procedures, regulations, and standards.