New Beginnings Support Worker

YWCA Metro Vancouver; Burnaby, Vancouver; On-site; Full time

Job summary

YWCA Metro Vancouver is seeking a Support Worker for Crabtree Corner, assisting new mothers and residents with various support tasks. The role involves childminding, cooking, and helping residents transition in and out of housing. Applicants should have strong communication skills and a trauma-informed approach. The organization values diversity and encourages applications from marginalized communities.

Benefits

Extended medical and dental benefits

Pregnancy, parental and adoption leave top up

Flexible working arrangements

Employee Family Assistance Program

Free staff membership to Health + Fitness Centre

Discounts at YWCA Hotel

Priority in YWCA Child Care centres

Qualifications

• Minimum educational requirement or a combination of work/lived experience.
• Experience with childminding and cooking basic, healthy meals.

Responsibilities

• Support new residents with settling in, including unpacking and childminding.
• Assist residents in preparing for move outs, including packing and cleaning.

Skills

Communication

Teamwork

Trauma Informed Approach

Childminding

Cooking

Education

Combination of work/lived experience

Tools

Microsoft Word

Safetyline

Relias

ADP Workforce Now

Job description

YWCA Crabtree Corner Transitional Housing, with 12 units of self-contained housing, serving women who are in recovery and are pregnant or have recently given birth or are working towards regaining custody of their children.

The New Beginnings Support Worker supports Crabtree Corner residents with the move in / out processes and provides new mothers with supports.

What you’ll be doing:

Supporting new residents to settle into Crabtree Housing, including unpacking, childminding, cooking etc.

Supporting residents to prepare for move outs, including packing, cleaning, childminding.

Providing new mothers with assistance in the first month after childbirth including childminding, cooking, cleaning etc.

Other duties as required

What you’ll need:

Minimum educational requirement: or a combination of work/lived experience;

Excellent verbal communication and interpersonal skills;

A trauma informed approach;

An understanding of harm reduction;

Knowledge of issues impacting women and families living in and around the DTES

Understanding of issues impacting Indigenous women and families and sensitive to the issues of Indigenous families and issues of families living in poverty

Experience with childminding;

Able to cook basic, healthy meals;

Motivated to work independently and as part of a team;

Willingness to use Microsoft Word, Safetyline, Relias, ADP Workforce Now;

A valid clear criminal record check (including working with vulnerable populations) is required.

What we offer:

We offer our eligible employees the following benefits as part of their total rewards package:

Extended medical and dental benefits

Pregnancy, parental and adoption leave top up

Flexible working arrangements for applicable positions

Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members

A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.

Free staff membership to our Health + Fitness Centre

Discounts at our YWCA Hotel

Priority in YWCA Child Care centres

Pay Rate: $28.05+ 12% in lieu of time off and benefits

Indigenous applicants are encouraged to apply.

How to Apply

If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter by May 27, 2025, to:

Brenda Kadey (She/Her), Manager Crabtree Corner Transitional Housing

Email: [e-mail]

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at [e-mail] .

Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.

Want to learn more about working at the YWCA? Explore our careers page .

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

YWCA Metro Vancouver is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.