Network Systems Analyst — Enterprise IT

City of Vernon; Canada; On-site; CAD 52,000 - 75,000; Full time

Job summary

The City of Vernon seeks an experienced IT professional to deliver advanced technical support for the enterprise network and systems. You will work with the Senior Systems Analyst - Network and the Security Specialist to maintain reliability and security.

Responsibilities include troubleshooting, patching, scripting for automation, and after-hours support. A Diploma in IT and MCSE or equivalent are required, along with strong knowledge of Windows Server, PowerShell, and Microsoft 365.

Qualifications

• Diploma in information technology or equivalent.
• Minimum three years' experience in an advanced technical environment, troubleshooting servers, network infrastructure, critical systems and addressing infrastructure emergencies.
• MCSE or equivalent combination of education and experience.

Responsibilities

• Provides technical support and troubleshooting for enterprise systems to ensure high availability.
• Assists with service patches, system upgrades, and network maintenance tasks, may include after-hours operations.
• Works closely with the Senior Systems Analyst - Network to administer the city's network and security infrastructure including researching and proposing strategies for continuous improvement.
• Identifies required updates and efficiently installs and enhances a variety of software products within the City's infrastructure.
• Assists in critical situations, offering timely solutions to digital infrastructure emergencies.
• Conducts system administration duties, including scripting for automation, performance monitoring, and system tuning.
• Provides emergency support outside regular business hours, as required.
• Provides hardware/software support for all IS devices in the City's Infrastructure.
• Assists and provides training for end users as required.
• Performs other related duties as assigned.

Skills

Server troubleshooting

Network infrastructure

PowerShell

Security concepts

Customer service

Teamwork

Education

Diploma in information technology

MCSE or equivalent

Tools

Windows Server

PowerShell

Microsoft 365

Firewalls

Enterprise virtualization

Job description

The City of Vernon seeks an experienced IT professional to deliver advanced technical support for the enterprise network and systems. You will work with the Senior Systems Analyst - Network and the Security Specialist to maintain reliability and security.

Responsibilities include troubleshooting, patching, scripting for automation, and after-hours support. A Diploma in IT and MCSE or equivalent are required, along with strong knowledge of Windows Server, PowerShell, and Microsoft 365.