network support technician

Overview

Languages

English

Education

• Bachelor's degree

Experience
1 year to less than 2 years

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Computer hardware or software retailer/wholesaler

Responsibilities

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations
• Supervise technical staff

Supervision

• 1 to 2 people

Experience and specialization

• Networking software
• Desktop applications
• File management software
• Presentation software
• Mail server software
• Data analysis software
• MS Office
• MS Windows

Additional information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities