network support technician

Overview

Languages: English

Education:

• Bachelor's degree

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting:

• Computer hardware or software retailer/wholesaler

Responsibilities:

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations
• Supervise technical staff

Supervision: 1 to 2 people

Experience and specialization:

• Networking software
• Desktop applications
• File management software
• Presentation software
• Mail server software
• Data analysis software
• MS Office
• MS Windows

Additional information:

• Public transportation is available

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability:

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Team player