Network Security Specialist - L2

T-Net British Columbia; Vancouver; On-site; CAD 85,000 - 100,000; Full time

Job summary

A technology solutions company in Vancouver seeks an IT Network Security Specialist. This role involves network design, troubleshooting, and collaboration with IT teams. Candidates should have a minimum of 5 years' experience and solid background in Linux and enterprise networks. The salary is competitive, with a range of $85,000 - $100,000 CAD annually.

Benefits

Subsidized meal program

Mentoring and coaching

Diversity and inclusion initiatives

Qualifications

• Minimum of 5+ years' experience in a Network Specialist capacity.
• Experience with complex enterprise network architecture.
• Solid knowledge and experience in deploying and managing Linux.

Responsibilities

• Participate in long-term strategies for the IT Network.
• Work with Operations teams to identify and resolve issues.
• Support change management activities.

Skills

Network Architecture Planning

Troubleshooting technical problems

Linux deployment

Network configuration

VOIP and UC technologies

Automation and scripting

Knowledge of network protocols

Tools

Aruba

Cisco

OpenStack

Zabbix

Job description

Overview

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Global Relay is a career-building company offering competitive compensation and benefits. We foster a work environment that encourages collaboration, learning, and impact, recognizing contributions across diverse backgrounds.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time to meet the needs of every individual.

Job purpose

The IT Network Security Specialist - L2 is responsible for assisting in engineering, long term strategies, planning, integration, and deployments pertaining to the IT Network. They will work closely with all members of the IT Operations team to continuously design, evolve, build, and ensure the integration, manageability, and security of highly available systems and applications. Working closely with other units, they will ensure that the design of Global Relay's IT Networks integrates with other technologies such as storage, virtualization, containerization, and any and all systems and services.

Duties and responsibilities

• Participate in the development and engineering of long term strategies for the IT Network
• Utilize systems thinking to understand interdependencies within the IT Network and Infrastructure, and across Global Relay's interests
• Work with Operations and Development teams to identify, troubleshoot, diagnose, and correct system-related issues as they arise
• Formulate and implement innovative techniques for achieving and maintaining a high level of client satisfaction in conjunction with organizational effectiveness
• Collaborate with Operations and Development teams to identify opportunities for improved service, efficiency, security, and resiliency
• Participate in strategic planning initiatives as well as selection, installation, operationalizing, and ongoing support of infrastructure enhancements
• Support change management activities
• Provide support to business users and key stakeholders as needed
• Assist in creating documentation including Runbooks, how-to user guides, technical how-to support guides, and Method of Procedures (MoP)
• Support and evolve monitoring and reviewing of system dashboards and critical alerts to ensure issues are identified, escalated, and addressed quickly
• Identify, evaluate and make recommendations on opportunities for automation
• Provide support for all Systems Administration, escalated incidents or problem-related items
• Balance user requirements, resources, and organizational goals while maintaining high-quality client service

Qualifications

• Minimum of 5+ years' experience in a Network Specialist capacity
• Experience with complex enterprise network architecture planning, design, and implementation
• Experience with troubleshooting & resolving complex technical problems, management reporting, and documentation (how-to, processes and procedures, MoP)
• Proven ability to self-manage and balance assigned work meeting deliverables as scheduled
• Solid knowledge and experience in deploying and managing Linux
• Experience in network configuration of Aruba, HPE, Arista, or Cisco would be considered an asset
• Experience in VOIP and UC technologies such as Cisco UC
• Experience with Aruba wireless systems and ClearPass
• Experience in automation and scripting
• Experience provisioning, maintaining, and supporting enterprise networks, firewalls, and related dependencies
• Experience with OpenSource software and/or service management tools and applications (OpenStack, OpenShift, Zabbix, JIRA, Confluence, Jenkins, etc.)
• Experience with implementing and leveraging automation in the delivery of system administration responsibilities
• Solid knowledge of network protocols including TCP/IP, UDP, HTTP, FTP, ARP, ICMP, MPLS, BGP, EVPN, VXLAN, etc.
• Demonstrated ability to work both collaboratively in a team environment as well as independently in a complex and challenging environment
• Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity
• Experience in IT Operational processes such as incident, change, and problem management
• Ability to take on internal operational initiatives as the owner and coordinator for projects or large-scale items
• ITSM Framework certifications such as ITIL, Sigma, SIAM or Methodology certifications such as Agile, Scrum, DevOps are considered assets

Compensation

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. The range below reflects the expected annual base salary, which is one element of our total rewards package. For Vancouver-based employees, we provide a subsidized meal program. Base salary range: $85,000 - $100,000 CAD.

What you can expect

Global Relay offers mentoring, coaching, and support to reach career goals. You will be part of a culture that rewards creativity and perseverance, working with diverse, talented colleagues.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

Next steps

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.