Network Security and Support Administrator

Ncchamber; Timmins; On-site; CAD 70,000 - 90,000; Full time

Job summary

The Network Security and Support Administrator will manage and maintain the hospital's network security, ensuring regulatory compliance and supporting system enhancements. This role requires collaboration with various healthcare professionals and a strong background in network administration and security protocols. Ideal candidates will have a university degree in IT or Computer Science, relevant certifications, and at least five years of experience.

Benefits

Enrollment in Healthcare of Ontario Pension Plan

Qualifications

• Minimum 5 years’ experience supporting network infrastructure.
• Bilingualism (English/French) is an asset.
• Experience in healthcare environment preferred.

Responsibilities

• Support and maintain hospital's network security infrastructure.
• Troubleshoot wired/wireless connectivity and provide timely resolutions.
• Participate in privacy and security incident investigation.

Skills

Client communication

Network troubleshooting

Security compliance

Education

University degree in Information Technology or Computer Science

Certifications: CCNP, MCSE, CISSP, etc.

Tools

VMWare

Linux

Firewalls

VPN

Remote Desktop Technology

Job description

Network Security and Support Administrator

The Network Security and Support Administrator/Specialist is required to support & maintain the hospital’s network security infrastructure.

• Specific activities include, but are not limited to:
• Work closely with customers (physicians, nurses, pharmacists, facilities, admin staff, etc.) and fellow tech team members to provide support for new initiatives and maintaining systems to enhance patient care, increase operational efficiency, and ensure regulatory compliance.
• Support of network security environments includes management of network security system resources, risk management, security compliance, vulnerability scanning, patching upgrades, multivendor firewalls, routers, switches, load balancers, network design and architecture problem analysis, network troubleshooting, and network maintenance.
• Facilitate appropriate cabling (fiber and/or copper) to connected devices.
• Participate in privacy and security incident investigation.
• Provide on-call support outside of office hours on a rotational basis.
• Coordinate and participate in requests for change, evaluation, installation, testing, and training to ensure network performance and the implementation of new and existing security applications/solutions to address emerging threats and vulnerabilities.
• Troubleshoot wired/wireless connectivity and provide timely resolution.
• Develop and maintain accurate and current documentation related to the development, modification, and deployment of server environments/infrastructure.
• The responsibilities above are representative and not exhaustive. The candidate will perform other duties as directed by the manager of Information Systems & Technology.

Qualifications:

• University degree in Information Technology, Computer Science, or related field, plus relevant experience in computer systems technology or computer science; or an equivalent combination of education and experience.
• Certification in Network Administration, and formal designations such as CCNP, MCSE, VCP, CISSP, CCIE, or equivalent preferred.
• Physically able to lift, stretch, bend, and walk to interact with equipment throughout the hospital.
• Strong client communication skills are essential.
• Bilingualism (English/French) is an asset.

Experience:

• Minimum of 5 years’ experience supporting networks within a medium/large network infrastructure. Healthcare experience is an asset but not mandatory. Knowledge in:

• Virtual Environments (e.g., VMWare)
• Technical Writing
• VPN remote access
• Firewalls
• VoIP Systems
• Telecommunication
• Linux
• Wireless networks
• Citrix
• Remote Desktop Technology

Additional skills include:

• Advanced networking and communication theory: network testers and monitoring, DHCP, IP addressing, subnetting, bandwidth, packet analyzers, ICMP tools, authentication.
• Management of nightly backups.
• Understanding of computer network protocols and services (LAN, WAN, routers, switches, TCP/IP).
• Work with partner hospitals to maintain secure network connectivity.
• iSCSI SAN administration and maintenance.
• Strong knowledge of Windows and Linux platforms, Active Directory, LDAP, Outlook, MS Office, Adobe, Print server administration, VPN, Wireless technologies, Exchange Server, Windows File Systems, Horizon View for VDI, etc.

Additional considerations:

• Bilingualism (French and English) is an asset.
• All staff must follow COVID-19 vaccination guidelines as per Ontario Ministry of Health.

Compensation and Benefits:

• Pay rate to be determined based on experience and certification.
• Option to enroll in Healthcare of Ontario Pension Plan.

Interested applicants should submit their résumé to the Department of Human Resources at Timmins and District Hospital, 700 Ross Avenue East, Timmins, Ontario, P4N 8P2. Contact: Kayla Kampman, email: [e-mail].

Timmins and District Hospital provides accommodations for applicants with disabilities during the recruitment process.

*In the spirit of equity and inclusion, lived experience including intersectionality as a racialized individual, woman, member of 2SLGBTQIA+ communities, or a Person with a Disability will be a significant consideration in the selection process.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our workforce to provide quality care where all feel valued, respected, and supported. We encourage Indigenous people, visible minorities, and persons with disabilities to apply and self-identify.

We thank all applicants for their responses; only those selected for an interview will be contacted.