Network/ Platform Specialist

COGNITO INC; Brampton; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company in the technology sector is seeking a Platform Specialist to maintain operational excellence in network operations. The role involves fault analysis, configuration management, and implementing automation strategies. Candidates should have a degree in Networking or Technology and at least 5 years of experience in a Service Provider environment.

Qualifications

• 5+ years experience in a Service Provider environment preferred.
• Knowledge of TCP/IP protocols and networking devices required.
• Lean-Six Sigma certification is an asset.

Responsibilities

• Serve as top tier for fault identification and resolution.
• Responsible for configuration and maintenance of network elements.
• Design and implement automations across Network Operations.

Skills

Problem-solving

Innovation

Communication

Education

Degree or Diploma in Networking or Technology

Tools

Splunk

Grafana

Job description

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Human Resources Recruiting Manager at Cognito BPM

Network/ Platform Specialist

About the role-

Client is currently seeking a Platform Specialist reporting to the Manager of Enterprise Network Operations. The successful candidate will maintain operational excellence through leadership and teamwork, aligning with corporate and departmental objectives, policies, and procedures related to customer service, costs, productivity, and quality.

This position is onsite 5 days a week at the Brampton office.

What you will be doing

• Serve as the top tier in fault identification, isolation, analysis, and resolution for IP & Access network-related technology platforms.
• Engage in performance and fault analysis for issues requiring in-depth, extended investigation. Recommend unique approaches to issue resolution, including situation analysis, testing strategies, and fault reproduction.
• Responsible for configuration, management, and maintenance of IP & Access network elements and technology platforms.
• Provide expert support for change control processes, including impact analysis, review of methods of procedure, implementation, and verification.
• Maintain all related network design and support documentation.
• Design and implement automations across Network Operations using a combination of in-house and open-source development tools.
• Implement and review network tools/scripts.
• Identify new automation opportunities based on data-driven analysis.
• Ensure seamless integration of new technology platforms and services into Enterprise Network Operations.
• Communicate with engineering regarding network design issues and performance.
• Willingness to work in an on-call environment.
• Adhere to all policies and legal requirements under Health and Safety legislation.

What you have

• Degree or Diploma in Networking or Technology.
• 5+ years experience in a Service Provider environment is strongly preferred.
• Knowledge of data analytics and log parsing tools such as Splunk, Grafana, etc., is an asset.
• Innovation, creative thinking, problem-solving, achievement orientation, and good listening skills.
• Experience with networking devices: routers, switches, firewalls, routing, subnetting, and network protocols.
• Deep understanding of TCP/IP protocols, especially related to routing (OSPF, ISIS, BGP, EIGRP, MPLS, MPLS VPN, Multicasting).
• Experience with Nokia (ALU) Service Router 7750SR, 7210-SaS platforms, TiMOS/SR OS, 5620 NSP/CPAM, and related certifications are assets.
• Knowledge of Nokia 7360 XGS-PON & 5520 AMS or other vendor OLT solutions.
• In-depth knowledge of Security/DDoS Mitigation systems.
• Lean-Six Sigma certification is an asset.
• Ability to work effectively in a team, organized and methodical manner.
• Ownership and coordination skills for resolving network problems.
• Outstanding troubleshooting skills and effective communication skills.