Network SME
Location: Montréal, Quebec, Canada
Work Arrangement: Scheduled work from home days
Job Type: Full Time
The purpose of this job is to fulfill the Network Engineer position. This is a hands-on role responsible for overseeing and managing the design and implementation of network security solutions. The engineer will also provide 2nd and 3rd level support for all network security issues or outages, ensuring the smooth operation of the infrastructure to maximize security, performance, and availability. Maintaining vendor relationships to support current technologies and develop roadmap strategies for security systems is also essential.
The candidate must be flexible to work in 24/7 environments.
Responsibilities
- Design, build, and maintain Checkpoint and Fortinet firewall infrastructure.
- Provide architecture, design, and implementation for all Internet and Extranet firewall connectivity to meet business and InfoSec requirements.
- Manage projects related to implementing cybersecurity tools and products.
- Support F5 LTM/GTM load balancers and reverse proxy with WAF configuration.
- Manage McAfee Web Gateway proxy configuration, policies, and rulesets.
- Build, configure, and support Pulse Secure SSL VPN.
- Maintain strong knowledge of Citrix NetScaler client configuration.
- Conduct vulnerability scans and assessments of all network and security devices.
- Manage vulnerability remediation for all network and security devices, both software and hardware.
- Create network topology diagrams and record troubleshooting details.
- Perform other network security tasks as assigned.
- Track and manage licenses for renewal, upgrade, and compliance of security devices.
- Work with tools like Infoblox (IPAM).
- Resolve operational incident tickets (P1/P2/P3) according to SLAs.
- Collaborate with Genpact or third-party teams for change implementation.
- Follow policies and procedures for incident, problem, and change management.
Qualifications
Minimum Qualifications
- Graduate or postgraduate in Technology, Computers, or IT.
Preferred Skills and Qualifications
- Experience in enterprise security.
- Experience with Checkpoint, Fortinet Firewalls, F5, etc.
- Experience with Cisco platforms: ASRs, Nexus, Catalyst.
- Knowledge of routing protocols: OSPF, EIGRP, BGP.
- Troubleshooting Layer 2 issues and understanding of STP.
- Handling NAC issues related to dot1x/EAP.
- Understanding of TCP/IP, UDP, and troubleshooting with Wireshark, tcpdump.
- Knowledge of McAfee Web Gateways.
- Experience with Infoblox DNS entries.
- Experience with banking e-commerce network security infrastructure.
- Basic understanding of IT infrastructure and troubleshooting.
- Strong analytical, problem-solving, and communication skills.
- Ability to coordinate projects and collaborate with support teams.
Skills and Certifications
Routing, switching, Firewall, Fortinet certifications.