Network Engineer II

Rogers Communications, Inc.; Old Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Network Engineer II to join their dynamic Technology team. In this pivotal role, you will provide advanced support and guidance to operations staff while ensuring the integrity and performance of the network. You will be responsible for troubleshooting complex issues, optimizing network performance, and mentoring team members. This innovative firm offers a collaborative environment where your contributions will directly impact the connectivity of millions of Canadians. If you thrive in a fast-paced setting and are passionate about technology, this opportunity is perfect for you.

Benefits

Competitive salary & annual bonus

Health and dental benefits

Pension plan and Stock matching programs

Discounts on services and products

Paid time off for volunteering

Wellness Programs

Leadership development programs

Employee discounts

Donation matching

Cognitive Behavioural Therapy (CBT)

Qualifications

• Expertise in diagnosing complex network issues and optimizing performance.
• Experience with Cisco and Fortinet products in a multi-site environment.

Responsibilities

• Provide tier III/IV support and guidance for complex network issues.
• Optimize and secure IP network environment through best practices.

Skills

Network Performance Diagnosis

IP Networking

Routing Protocols (OSPF, BGP)

Network Monitoring Systems

Documentation and Network Visualization

VPN Technologies

Software Defined Networking (SDN)

Education

Bachelor's Degree in Computer Science or related field

Tools

Cisco Nexus Switches

Fortinet FortiGate

Wireshark

Telemetry/SNMP/NetFlow

Job description

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Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Rogers is seeking a Network Engineer II to provide tier III/IV support and guidance to Operations staff in the implementation of complex procedures or troubleshooting of highly complex or design related issues.

Who we're looking for:

• Establish, optimize, and secure the IP network environment through configuration, installation, documentation, and enforcing Comwave standards and industry best practices. Environment consists of Data centre, Internet Access (DSL, Cable), and core/backbone routing and transport.
• Work closely with the manufacturers and vendors as well as internal systems, voice, network engineering/operations teams on service delivery projects for infrastructure and product enhancements and growth.
• Provide Tier III/IV support and guidance to Operations staff in the implementation of complex procedures or troubleshooting of highly complex or design related issues.
• Ensure the 24/7 system/network uptime as an escalation point to production operations on-call staff.
• Provide technical mentorship and training for network operations team members.
• Responsible for providing root cause analysis for all network-wide events that affect service uptime.
• Optimize network by evaluating network performance issues including availability, utilization, throughput and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
• Upkeep skills by participating in professional development through educational opportunities, reading professional publications, and maintaining professional designations.

What you bring:

• Experience working with large enterprise or service provider in a multi-site environment leveraging equipment including: Cisco Nexus 3K/5K/7K series switches, Cisco ASR9K, ASR1K series routers, UCS Fabric Interconnect/Chassis, Fortinet FortiGate firewalls.
• Expert knowledge in diagnosing complex network performance issues and working with Network Monitoring systems (Telemetry/SNMP/NetFlow), Wireshark, IPERF, TCPREPLAY, and other network troubleshooting/performance benchmarking techniques.
• Expert knowledge in the design, operation, and optimization of Data Centres, Firewalls, VPNs, DDoS, DPI, and core routing/transport networks.
• Expert in documentation and network topology visualization at all OSI levels.
• Expert knowledge in dynamic and static routing protocols including OSPF, BGP, GRE, MPLS, MPLS-TE, LDP, PIM, MVPN, etc.
• Expert of WAN and LAN technologies and their role in network deployment (MLS, QoS, VLAN, STP, LACP, VRRP, HSRP, BGP, OSPF, ANYCAST, DPI, DM-VPN, EVPN, FCoE, FabricPath, VPC, VxLAN, etc.)
• Strong knowledge in Enterprise Multi-site branch office connectivity through VPN.
• Able to work in a very fast-paced environment and provide significant contributions both individually and as part of a greater team.
• Able to quickly learn and implement new technologies and network practices in a constantly evolving service provider infrastructure.
• Experience in Software Defined Networking (SDN), Voice over IP (VoIP) or IPTV is an asset.
• Experience working with Fortinet products, such as FortiGate Unified Threat Management and FortiManager is an asset.

What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 61 Wildcat Road (7883), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 317821

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

Location: Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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