Network Analyst (Intermediate) at Allps

Allps GmbH; Sherwood Park; On-site; CAD 70,000 - 100,000; Full time

Job summary

Allps GmbH is seeking an experienced Network Analyst (Intermediate) to support, maintain, monitor, and troubleshoot a multi-site enterprise network around Sherwood Park, Alberta. The role focuses on reliable connectivity, performance, availability, and security across ~2,000 hosts in 50 buildings within a 50 km radius.

Hands-on experience with TCP/IP, routing/switching, wired/wireless links, F5 BIG-IP LTM, and SolarWinds Orion is highly desirable.

Qualifications

• 4-7 years of experience in enterprise, multi-site, or municipal network environments.
• Strong understanding of TCP/IP networking, IPv4 addressing, subnetting, routing, and switching.
• Hands-on experience troubleshooting enterprise Ethernet networks, including 1 Gbps connectivity.
• Experience with network monitoring tools, preferably SolarWinds Orion.
• Experience implementing firewall rule changes and troubleshooting network access issues.

Responsibilities

• Monitor, maintain, and troubleshoot enterprise network infrastructure across multiple buildings and sites.
• Support routed TCP/IP networks using IPv4, Ethernet, fibre-optic connectivity, point-to-point wireless links, and broadband connections.
• Configure, troubleshoot, and maintain network routing and switching components to ensure reliable connectivity and performance.
• Investigate outages, latency, packet loss, and performance degradation; perform root cause analysis and implement corrective actions.
• Monitor network availability, health, performance, and capacity using SolarWinds Orion.
• Support and troubleshoot F5 BIG-IP LTM load-balancing configurations, virtual servers, pools, and health monitors.
• Manage network incidents, service requests, configuration changes, and escalations per ITSM processes.
• Coordinate with telecommunications providers and internal IT teams to resolve network issues.
• Maintain accurate network diagrams, IP address records, device configurations, and operational procedures.

Skills

TCP/IP networking

Routing & Switching

F5 BIG-IP LTM

SolarWinds Orion

Firewall management

Network troubleshooting

Communication skills

Tools

SolarWinds Orion

F5 BIG-IP LTM

Job description

We are seeking an experienced Network Analyst (Intermediate) to support, maintain, monitor, and troubleshoot a multi-site enterprise network environment. The role involves ensuring reliable network connectivity, performance, availability, and security across approximately 2,000 networked computers in 50 buildings within a 50 km area around Sherwood Park.

The ideal candidate will have hands-on experience in network routing and switching, TCP/IP networking, wired and wireless connectivity, load balancing, network monitoring, and firewall rule management. Experience with F5 BIG-IP Local Traffic Manager (LTM) and SolarWinds Orion is highly desirable.

The successful candidate will work with infrastructure teams and service providers to resolve network incidents, maintain documentation, support datacentre failover readiness, and ensure secure and reliable network operations.

Key Responsibilities

• Monitor, maintain, and troubleshoot enterprise network infrastructure across multiple buildings and sites.
• Support routed TCP/IP networks using IPv4, Ethernet, fibre-optic connectivity, point-to-point wireless links, and broadband connections.
• Configure, troubleshoot, and maintain network routing and switching components to ensure reliable connectivity and performance.
• Investigate network outages, latency, packet loss, connectivity issues, and performance degradation; perform root cause analysis and implement corrective actions.
• Monitor network availability, health, performance, and capacity using SolarWinds Orion and related network monitoring tools.
• Support and troubleshoot F5 BIG-IP Local Traffic Manager (LTM) load-balancing configurations, virtual servers, pools, and health monitors.
• Implement approved firewall rule changes and support network access controls in accordance with organizational security policies.
• Support connectivity between two primary datacentres, including failover readiness and network resilience.
• Assist with troubleshooting and maintaining connectivity over fibre, point-to-point wireless, Telus DSL, and Shaw Cable links.
• Support network connectivity for public-facing websites protected by Cloudflare, coordinating with relevant infrastructure and security teams when issues arise.
• Manage network incidents, service requests, configuration changes, and escalations according to established IT service management processes.
• Coordinate with telecommunications providers, hardware vendors, and internal IT teams to resolve network issues.
• Maintain accurate network diagrams, IP address records, device configurations, connection details, firewall documentation, and operational procedures.
• Support network upgrades, configuration changes, maintenance windows, and infrastructure improvement initiatives.
• Follow security standards and ensure remote access is provided only through County-approved solutions.
• Contribute to capacity planning, network reliability improvements, disaster recovery readiness, and operational documentation.

Required Qualifications and Experience

• 4-7 years of experience supporting enterprise, multi-site, or municipal network environments.
• Strong understanding of TCP/IP networking, IPv4 addressing, subnetting, routing, and switching.
• Hands-on experience troubleshooting enterprise Ethernet networks, including 1 Gbps connectivity.
• Experience supporting wired and wireless network links, preferably fibre and point-to-point wireless connectivity.
• Experience with network monitoring tools, preferably SolarWinds Orion.
• Working experience with F5 BIG-IP LTM load balancing, including troubleshooting virtual servers, pools, and health monitors.
• Experience implementing approved firewall rule changes and troubleshooting network access issues.
• Understanding of datacentre connectivity, network redundancy, and failover concepts.
• Experience troubleshooting connectivity across multiple sites and coordinating with internet service providers or telecommunications vendors.
• Ability to maintain network diagrams, configuration records, IP documentation, and incident reports.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Understanding of network security practices, change management, and controlled remote access procedures.

Preferred Qualifications

• Cisco Certified Network Professional (CCNP) certification.
• F5 Certified Administrator or another relevant F5 certification.
• Experience supporting municipal, public-sector, or large multi-site enterprise networks.
• Experience with high-availability network designs, datacentre failover, and network resilience.
• Experience with network security operations and formal IT service management processes.