Network Analyst

Wightman; Minto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A telecommunications company in Minto, Ontario is seeking a Network Analyst for a permanent, full-time position. The role involves monitoring and maintaining network systems, providing Tier 3 technical support, and collaborating on network projects. Candidates should have post-secondary education in Networking or Telecommunications and relevant industry certifications. Strong analytical and troubleshooting skills are essential for success in this position.

Qualifications

• Strong understanding of TCP / IP, VoIP, IPTV multicast, and QoS.
• Experience in telecom / networking roles is essential.
• Valid G-class driver’s license with a clean driving record.

Responsibilities

• Monitor, maintain, and expand core network systems.
• Troubleshoot incidents and provide Tier 3 technical support.
• Collaborate with team members on daily operational responsibilities.

Skills

Networking protocols

Troubleshooting skills

Customer service

Education

Post-secondary education in Networking, Telecommunications, or Electronics

Industry certifications (Juniper JNCIA or Cisco CCNA)

Tools

Unix/Linux

Windows systems administration

Job description

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Job Classification : Permanent, Full-time

Department : Network Operations

Direct Report : Manager, Network Operations

Location :

This is an in-office role based out of one of the following Wightman locations :

• 58 14th Avenue, Hanover, ON
• Preferred location

About the Role

We’re looking for a Network Analyst to join our growing team. This in-office role is essential to the day-to-day operations of our network infrastructure. Reporting to the Manager of Network Operations, you’ll help monitor, maintain, and expand our core network systems, troubleshoot incidents, and provide Tier 3 technical support.

You’ll play a key role in keeping our systems running smoothly, participating in network projects, maintenance activities, and responding to escalations. You should be a strong team player, analytical thinker, and committed to delivering excellent customer service.

This position involves primarily office-based work, with occasional travel within our service area and limited field work. Participation in a rotating on-call schedule is required.

Key Responsibilities

Adhere to all health and safety policies and procedures.

Understand and support departmental and corporate performance metrics.

Collaborate with team members to manage daily operational responsibilities.

Respond to network events and alarms; troubleshoot and resolve issues promptly to meet service level objectives.

Conduct audits and monitoring related to network capacity and service performance.

Install, configure, and test networking hardware to meet internal standards.

Execute scheduled maintenance work and adhere to change management protocols.

Participate in after-hours maintenance windows and on-call rotation.

Test and validate new products against corporate requirements.

Maintain and update network documentation and diagrams.

Administer and support corporate LAN / WAN environments, including workstations and peripherals.

Operate company vehicles safely and according to policy.

Perform other duties as assigned based on business needs.

Qualifications

Post-secondary education in Networking, Telecommunications, or Electronics.

Industry certifications such as Juniper JNCIA or Cisco CCNA (or higher) are required.

Strong understanding of networking protocols including TCP / IP, VoIP, IPTV multicast, and QoS.

Experience in telecom / networking roles is essential.

Additional Assets :

Experience with Unix / Linux and Windows systems administration.

Familiarity with FTTH, DSL, and Adtran hardware.

Knowledge of Metaswitch or similar voice switching platforms.

Understanding of LTE, HSPA, and other cellular technologies.

Experience with SNMP and network monitoring tools.

Scripting experience (Python, Bash, Perl, Expect) is a plus.

Hands-on experience with –48VDC telecom power systems is beneficial.

Valid G-class driver’s license with a clean driving record and willingness to travel as needed.

Must be a strong team player with excellent communication and troubleshooting skills.

Work Conditions

Some physical activity required : lifting, bending, kneeling, and extended periods of sitting.

Occasional outdoor work in varying weather conditions.

Travel for training may be required, including destinations outside of Canada.

Participation in 24 / 7 on-call rotation (one week at a time); after-hours support may be required.

How to Apply

To be considered for this opportunity, please send your resume and cover letter to :

Submission must be received by 5 : 00pm on Friday July 11, 2025

Wightman is an equal opportunity employer. We thank all that express interest in joining our team, however only those candidates selected will be contacted regarding additional assessment stages.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Telecommunications

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