Nespresso - Full Time Supervisor /Assistant Manager Equivalent)

The Learning Shop; Bluewater; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pension

Up to 10% bonus

25 days holiday

Job summary

The Learning Shop is looking for an enthusiastic Retail Supervisor/Assistant Manager in Bluewater. This full-time position prioritizes achieving sales targets through exceptional customer service and team management.

Candidates should possess previous management experience, a strong problem-solving mindset, and a keen understanding of the retail environment. Attractive benefits include a competitive pension, bonus up to 10%, and 25 days holiday.

Qualifications

• Management experience leading teams of 10+.
• Proven track record of delivering exceptional customer experience.
• Strong understanding of the retail environment.

Responsibilities

• Achieve sales targets through excellent customer experience.
• Coach and mentor Sales Assistants.
• Support a positive team culture.

Skills

Customer service

Team management

KPI achievement

Problem solving

Job description

Nespresso - Full Time Supervisor /Assistant Manager Equivalent)

Position Snapshot

Retail Supervisor/Assistant Manager – Bluewater

Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

We’re looking for a proactive and commercially driven Retail Supervisor/Assistant Manager to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year‑on‑year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’

About The Applicant:

What will make you successful?

Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Peru Organic, you’ll be on hand to deliver service oriented sales and promote our unique brand experience.

We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:

• Previous management experience of managing teams of 10+.
• A proven track record of delivering exceptional customer experience through successful KPI achievements.
• Experience with people and stock processes.
• A strong problem solving and intuitive mindset
• A strong understanding of the retail and competitive environment in which the Nespresso business operates.
• Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
• Maintain and support a positive and collaborative team culture.

In return, as part of Nestlé SA, we offer first‑class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

Further Information:

Must be fully flexible for shifts including days, evenings, weekends.