Neighbourhood Coordinator LTC

Schlegel Villages; Ottawa; On-site; CAD 60,000 - 64,000; Full time

Benefits offered by this job

Ongoing training and personal growth

Benefits and EAP

Vacation

Discounts at Village Services

The Wilfred Schlegel Hope Fund

Retirement Savings

Job summary

Schlegel Villages in Ottawa, Ontario invites applications for Three Neighbourhood Coordinators to join the Village of Riverbank Terrace team at 100 Smyth Road, K1H 0A7. This permanent full-time opportunity starts Fall 2026/January 2027.

The role leads, empowers and supports a self-directed neighbourhood team to deliver resident-centered care, focusing on flexible living and quality of life. Applicants must hold a diploma or degree in a related field and be prepared for a Vulnerable Sector Check

Qualifications

• Hold a Diploma or Degree from a recognized institution in a related field or equivalent leadership experience
• Respect the rights and dignity of all residents, families, team members and visitors to the village

Responsibilities

• Lead, empower and support self-directed neighbourhood team members to deliver resident-centered care and quality of life
• Coach and lead performance for individuals and the neighbourhood team including HR, health and safety, and communication
• Lead care conferences with residents and family members; act as first point of contact for residents and families

Skills

Leadership

Resident-centered care

Communication

HR knowledge

Education

Diploma or Degree in related field

Job description

Description

The Village of Riverbank Terrace located in Ottawa, Ontario has an exciting opportunity for Three Neighbourhood Coordinators to join their team.

Status: Permanent Full-Time
Location: 100 Smyth Road K1H 0A7 Ottawa , ON
Expected Start Date: Fall 2026/January 2027

The expected hiring range for this position is $59,740 to $64,350. This role falls within a broader internal salary band, with growth opportunities based ondemonstratedperformance.

Successful candidates will be required to provide an acceptable Vulnerable Sector Check (VSC) and a Tuberculosis (TB) screening test before starting.

How Schlegel Villages supports our Team Members:

• Ongoing training and personal growth opportunities
• Benefits and access to our Employee Family Assistance Program
• Vacation
• Discounts at Village Services
• Access to The Wilfred Schlegel Hope Fund
• Retirement Savings

As a new Neighbourhood Coordinator joining our village, you will:

Support and embrace our resident-centered social culture and be proud to support your team to deliver the highest quality of care to our residents. Our Neighbourhood Coordinators lead, empower and support our self-directed neighbourhood team members to deliver resident-centered care focusing on flexible living and quality of life.

Our Neighbourhood Coordinators leverage their unique strengths, skills and knowledge to deliver our mission and achieve our aspirations and quality care outcomes. They foster deep relationships and connections with team members, residents, family members and the wider community and demonstrate a serving leadership philosophy.

Our Neighbourhood Coordinators coach and lead performance for individual team members and the neighbourhood team as a whole including all aspects of HR, health and safety and communication. They lead care conferences with residents and family members and are often the first point of contact for residents and their families.

To be successful as our new Neighbourhood Coordinator, you will:

• Hold a Diploma or Degree from a recognized institution in a related field or equivalent leadership experience
• Respect the rights and dignity of all residents, families, team members and visitors to the village and addresses any requests with professionalism and care

It would be an asset if our new Neighbourhood Coordinator has:

• Previous leadership experience in a Senior Living environment
• Knowledge of the Long-Term Care Act or Retirement Home Regulatory Authority, Program Standard Manual requirements and the Resident Bill of Rights

You can be you while being a part of our family.

At Schlegel Villages we are redefining elder care through innovation, Village designand culture change, but we know the key to our Village success, and our residents’ satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Equity, diversity and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted and vibrant because of it.Each Village is strengthened by the unique lived experienceof every person connected to it.Everyone is included and respected in their spirituality, cultural diversity and individuality.Regardless of ability, heritage or cultural roots, our people are embraced, just as they are, andwe celebrate andsupportlife purpose within the community.

At Schlegel Villages, our hiring practices reflect our commitment to human connection and strong relationships that we strive to provide in our Villages. We do not use artificial intelligence in our screening or selection processes; applications are reviewed by our recruitment professionals who thoughtfully assess candidate’s fit with our posted opportunities, mission and values.