National Sales Support Specialist

Xpera; Markham; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Benefits and RRSP matching

Gym discounts

Employee referrals

Learning and growth opportunities

Business casual environment

Supportive team environment

Job summary

Xpera Risk Mitigation & Investigation is seeking a National Sales Support Specialist to assist with lead generation, prospect research, and market intelligence. You will support client development programs, CRM data management, and the preparation of sales materials.

The role offers exposure to events, trade shows, and strategic growth opportunities, with a hybrid work model and travel for client meetings and industry activities. A 1-year background in sales support is ideal.

Qualifications

• Bachelor’s degree or diploma in Business, Marketing, Communications, or a related field.
• Up to 1 year experience in sales support, business development, account coordination, marketing, or a related field.
• Strong interest in pursuing a career in sales and business development.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and project coordination abilities.

Responsibilities

• Conduct lead generation, prospect research, and market intelligence activities.
• Support client development initiatives and CRM data management.
• Assist with preparing sales presentations, proposals, and RFPs.
• Maintain prospect and client information within CRM systems.
• Track and report on sales activities and pipeline progress.
• Coordinate participation in industry events and client functions.
• Support social media and marketing initiatives.

Skills

Lead generation

CRM experience

Communication

Organization

Education

Business/Marketing degree

Tools

Microsoft Office

Job description

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

We serve a diverse population across Canada. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self.

Adventurous, Respectful, Determined: We lead with "yes", trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.

We are seeking a National Sales Support Specialist with up to 1 year of experience in sales support, business development, account coordination, marketing, or a related field, including summer work, co-operative education terms, and field placements. The National Sales Support Specialist will play a key role in supporting sales initiatives while gaining valuable exposure to clients, industry events, trade shows, and business development strategies. The National Sales Support Specialist is designed as a developmental pathway into a future sales and account management role.

Reporting to the Vice President, Sales, the National Sales Support Specialist is designed as a developmental pathway into a future sales and account management role.

This hybrid position combines office-based work, remote work from a dedicated home office, and regular travel for client meetings, site visits, trade shows, industry events, conferences, and other business development activities.

What’s In It For You:

• Competitive salary
  
• Comprehensive benefits and RRSP matching from your first day of employment
  
• Perks including discounted gym memberships and shopping discounts
• Employee referral incentives
• Opportunities for learning and growth
• Business casual environment
• Supportive and collaborative team environment

What You Will Do:

• Conduct lead generation, prospect research, and market intelligence activities
• Support client development initiatives, including Large Relationship Management (LRM) programs and strategic growth opportunities
• Assist with the preparation of sales presentations, proposals, and Requests for Proposal (RFPs)
• Maintain prospect and client information within CRM systems
• Track and report on sales activities, pipeline progress, and key performance metrics
• Coordinate participation in industry events, conferences, trade shows, and client functions
• Manage promotional materials, marketing collateral, and company swag inventory
• Support event logistics, sponsorship opportunities, registrations, and post-event follow-up activities
• Assist with social media and marketing initiatives that support brand awareness and business development objectives
• Attend industry and client events to build knowledge of the business and develop professional relationships
• Support sales team members in maintaining and strengthening client relationships
• Provide a high level of service to internal and external stakeholders
• Assist with client communications and follow-up activities as required
• Provide day-to-day administrative support to the national sales team
• Assist with special projects, reporting, and sales-related initiatives
• Coordinate meetings, presentations, and sales materials
• Support the effective execution of sales strategies and operational processes

What You Will Bring:

• Degree or diploma in Business, Marketing, Communications, or a related field
• Up to 1 year experience in sales support, business development, account coordination, marketing, or a related field, including summer work, co-operative education terms, and field placements
• Strong interest in pursuing a career in sales and business development
• Excellent written and verbal communication skills
• Strong organizational, time management, and project coordination abilities
• Experience using Microsoft Office applications, particularly Excel, Word, and PowerPoint
• Experience working with CRM systems is considered an asset
• Comfortable networking and interacting with professionals at all levels
• Ability to work independently while collaborating effectively within a team environment
• Proactive, resourceful, and eager to learn
• Willingness to travel occasionally for industry events, conferences, and client functions
• Willingness to attend sales events such as industry events, conferences, and client functions outside of regular hours of business as needed

We serve a diverse population across Canada and are committed to reflecting that diversity within our workforce. At Xpera, every employee is encouraged to bring their authentic self to work.

We welcome and encourage applications from people with disabilities. Candidates may request accommodations at any stage of the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer dedicated to an inclusive, barrier-free recruitment experience. Applicants should notify Human Resources if they require any accommodations during the process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.

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