National Road Logistics Operations Specialist - 16 Months Contract Role

Kuehne + Nagel AS; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking a professional to optimize processes in freight logistics and operations. This role involves planning and dispatch tasks for efficient inventory and shipment management, contributing to crucial deliveries across North America. Candidates should possess a degree in supply chain management and relevant experience in transportation, ready to engage in a stable and growth-oriented environment.

Benefits

Medical/Dental benefits package

Employee discounts

Tuition reimbursement

Excellent training programs

Qualifications

• 2+ years of experience in a similar role from Transportation Business Unit.
• Knowledge of various production and quality systems is an asset.
• CIFFA certification is an asset.

Responsibilities

• Plan and dispatch activities within the National Overland Operational Care Centre.
• Review and action client requests through Online Ordering systems.
• Monitor shipment progress until delivery is complete.

Skills

Advanced computer skills

Solid understanding of road freight operations

Strong geographical knowledge of North American transportation freight networks

Education

Bachelor’s degree in supply chain management or similar field

Tools

Microsoft Office Suite (Advanced Excel)

Transportation Management System (TMS)

Job description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

This role is responsible for planning and dispatch activities controlled within the National Overland Operational Care Centre. You will work closely with the Regional Overland Customer Care Centres across Canada to ensure defined client requirements are met and/or exceeded by executing strategic transportation solutions encompassing responsibilities for carrier selection, shipment confirmation, exception monitoring and key performance indicators.

How you create impact

• Review and action client requests received through Online Ordering systems, email and/or centralized dispatch systems.
• Process orders in Kuehne+Nagel Transport Management System (TMS) and Visibility Systems with a high level of data quality and performance.
• Tender shipments to approved assigned carriers and monitor progress until delivery complete.
• Maintain track and trace updates within the Transport Management System (TMS), either monitored electronically or updated manually.
• Provide POD's to consignees and / or customers as needed.
• Foster positive carrier engagement practices to ensure that best in class service and rates are obtained.
• Administer all carrier pre-qualification approvals and ensure that only KN approved carriers are used to execute Overland transportation services.
• Assist with investigating root cause and analysis of events resulting in non-conformance activity or customer complaint.
• Actively engage in communication with the Customer Care teams to ensure defined client requirements are met and/or exceeded.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

What we would like you to bring

• Bachelor’s degree in supply chain management or similar field
• 2+ years of experience in a similar role from Transportation Business Unit including Canada / U.S trans-border movements
• Knowledge of various production and quality systems (TMS, GxP, GMP, ISO standards) will be an asset
• Advanced computer skills, including full proficiency with Microsoft Office Suite (Advanced Excel)
• Solid understanding of road freight operations, pricing, and carriers.
• Strong geographical knowledge of North American transportation freight networks
• CIFFA certification is an asset.

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment #LI-HYBRID

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.