National Partnerships Manager

Just Eat Takeaway.com; Toronto; Hybrid; CAD 75,000 - 90,000; Full time

Job summary

A leading food delivery company in Toronto seeks a National Partnerships Manager to foster long-term relationships with corporate restaurant partners. This role requires 5+ years of experience in account management and strong business acumen. Responsibilities include building effective partnerships, coaching partners on best practices, and leveraging data insights for success. Embrace a dynamic work environment with a hybrid model, contributing to Canada's top online food delivery network.

Qualifications

• 5+ years of experience in partnerships/account management.
• Strong relationship-building skills with empathy.
• Ability to understand and communicate data and insights.

Responsibilities

• Build effective relationships with key corporate restaurant partners.
• Coach corporate-level partners on best practices.
• Use data to derive actionable insights for partner success.

Skills

Relationship-building

Business acumen

Sales experience

Project management

Communication

Education

Degree in Business (preferred)

Job description

Overview

Ready for a challenge? Skip is a tech company with an entrepreneurial spirit and a world-wide network. We’re a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Our platform connects millions of customers with restaurant, grocery and convenience partners across the globe.

About this role

We have exclusive partnerships with some of the largest and most popular restaurants in Canada. With your passion for building and managing long-lasting relationships, you’ll help us expand our reach while setting our partners up for success. You’ll create continuous, irresistible value that keeps everyone satisfied.

As a National Partnerships Manager, you’ll be the bridge between SKIP and the head offices of our national restaurant partners. These are large-scale B2B partnerships with national restaurant brands covering large territories with multiple locations from coast to coast. You’ll build long-term relationships that are mutually beneficial and growth-oriented. Strong business acumen is required to develop strategies, present insights, and communicate effectively to solve problems. If you’re hungry for a challenge and looking to grow your career with Canada’s leading online food delivery network, read on!

Location: Hybrid- 3 days a week from our Toronto office & 2 days working from home

Reporting to: Associate Director, Key & Strategic Account Management

Responsibilities

• Build effective relationships with key corporate restaurant partners to enhance collaboration and understanding.
• Coach corporate level partners on network best practices and optimization opportunities.
• Build lasting relationships with partners, driving mutually-beneficial value by understanding their unique needs and challenges.
• Determine and execute upon the needs and interests of our partner brands.
• Leverage data and trends to derive actionable insights to optimize partner success on the Skip network.
• Proactively seek creative solutions to meet internal brand performance KPIs.
• Handle and respond to objections with transparency and support.
• Establish credibility and rapport with existing partners, communicating industry, delivery and Skip updates to your contacts.
• Use effective techniques to explicitly understand partners’ needs.
• Articulate the advantages of ideas or plans to partnered national chains across Canada.
• Demonstrate effective time management.
• Present yourself professionally as a brand ambassador.
• Internal and cross-functional stakeholder management to drive projects to completion.

Qualifications

• Minimum 5+ years of experience in partnerships/account management.
• Strong business acumen; degree or educational background in business is an asset.
• Strong relationship-building skills, leading with empathy and transparency.
• Experience in sales and coaching others.
• Ability to understand and communicate data, insights and trends.
• Project management experience; ability to work cross-functionally with internal and external partners to bring marketing and growth initiatives to life.
• Hold yourself to a high standard of integrity.
• Positive and impactful personality.
• Thrive in a rapidly changing environment.
• Exceptional communication skills; additional languages are a plus.

Why work at Skip?

Skip is proud to be an Equal Opportunity employer. Boxes are for pizza, not people. So however you identify and whoever you love, you are free to be you at Skip.

We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.