National Key Account Manager (Greater Toronto Area)

Nestlé Nespresso SA; Mississauga; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading coffee company is seeking a National Key Account Manager to drive growth in the Greater Toronto Area. The ideal candidate will develop strategies for national accounts in the HORECA sector, manage relationships with existing clients, and identify new opportunities. This remote position offers competitive benefits including health and dental from day one, vacation, and bonuses.

Benefits

Comprehensive health and dental benefits

Company matched pension plan

Four weeks of vacation

Flexible and hybrid work arrangements

Educational assistance and tuition reimbursement

Bonus eligibility

Discounts on products and services

Qualifications

• Proven experience in interpreting and analyzing a Profit and Loss (P&L) model.
• Strong capacity for creativity and innovative solution development.
• Valid full driver's license with a safe driving record.

Responsibilities

• Develop and drive the National HORECA and Office Key Account strategy.
• Foster positive relationships with national accounts to ensure strategic consistency.
• Analyze the HORECA and Office market landscape for potential trends.

Skills

Effective communication

Negotiation

Leadership skills

Analytical skills

Education

Post secondary education in Commerce, Marketing, Business Administration

Tools

MS Word

MS Excel

PowerPoint

Power BI

Job description

National Key Account Manager (Greater Toronto Area)

Join to apply for the National Key Account Manager (Greater Toronto Area) role at Nestlé Nespresso SA

National Key Account Manager (Greater Toronto Area)

Join to apply for the National Key Account Manager (Greater Toronto Area) role at Nestlé Nespresso SA

Position Snapshot

Business area : Nestlé Nespresso

Location : Remote in the field position - Greater Toronto Area (Ontario)

A Little Bit About Us

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022, Nespresso has achieved B Corp certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.

Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13'000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website : www.nestle-nespresso.com

Position Summary

We are looking for a National Key Account Manager working remote in the field based out of Toronto, Ontario reporting into the Manager B2B National Accounts. This role will be responsible for building the National Key Account channel strategy and drive sustainable sales with new and existing customers across Canada.

A day in the life of a National Key Account Manager

As a National Key Account Manager, you will be working on ensuring aggressive National Key Account channel growth through Hotels, Restaurants, and Cafés (HORECA) and Office Channels. You will be responsible for accounts across Canada seeking high visibility and Net Sales (NNS) contribution within large key accounts.

You will also : Operations :

• Develop and drive the National HORECA and Office Key Account strategy.
• Identify key account opportunities across various size clusters (small, medium, large) and regions.
• Align Master Service Agreement (MSA) objectives with P&L validation in collaboration with the Manager B2B National Accounts and finance controller.
• Establish annual plans with targets for customer acquisition and retention while you leverage market insights to create competitive advantages.
• Prospect and assess potential new national strategic accounts with the Account Manager team.
• Provide regular updates on sales and key performance indicators.

Maintain Relationship with National Key Accounts :

Foster positive relationships with national accounts and existing customers to ensure strategic consistency and availability of machine models.

Collaborate with Marketing (CRM) and CRC functions to uphold high customer service standards.

Execute a comprehensive customer plan to drive business growth.

Work with Account Managers to finalize B2B sales strategies and establish annual sales targets, including volume and P&L reporting.

Coordinate promotional activities with buying offices and marketing teams, facilitating local initiatives.

Market Insight :

Analyze the HORECA and Office market landscape, identifying potential trends.

Develop insights on key customers and regional specifications using market analytical tools, sharing findings with HQ and internal stakeholders.

What will make you successful?

As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic, fast-paced and exciting environment.

You will also : Operations :

Proven experience in interpreting and analyzing a Profit and Loss (P&L) model, coupled with a strong capacity for creativity and the development of innovative solutions

Post secondary education in Commerce, Marketing, Business Administration or an equivalent combination of education and experience.

Effective communication, negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.

Strong computer skills, specifically with MS Word, Excel, and PowerPoint; Power BI is an asset

Valid full driver’s license with a safe driving record is required while being open to travel

Benefits

Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment

Company matched pension plan

Four weeks of Vacation and five personal days (Personal Paid Holidays)

Flexible and hybrid work arrangements

Excellent training and development programs as well as opportunities to grow within the company

Access to Educational Assistance & Tuition Reimbursement

Bonus eligibility

Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures

Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation

Adoption benefits to remove some of the financial barriers associated with adoption

Free Nespresso Coffee Machines and $100 monthly coffee credit

Up to 50% off – Nespresso Coffee Machine, Capsules and accessories

Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices / sites)

Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

What You Need To Know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

NestleSJ

Nespresso#Salaried

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Industries

Food and Beverage Services

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