National Key Account Manager

UNFI; Vaughan; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading food distribution company in Vaughan seeks a National Key Account Manager to oversee sales and revenue contracts, develop strategies, and manage relationships with existing and new clients. The role requires at least five years in key account management preferably in the organic food industry. A competitive salary and benefits package, including a Health & Dental Benefits package from Day 1, are offered.

Benefits

Health & Dental Benefits from Day 1

Sales Bonus Plan

Car Allowance

Paid vacation and sick days

Employee discount on natural and organic foods

Flexible schedule

Friendly and helpful team

Qualifications

• Minimum five years of National Key Account Management / Sales experience, preferably in the Natural / Organic CPG industry.
• Knowledge of retail and direct distribution channels and promotions strategies.
• In-depth understanding of the business environment and natural / organic products.

Responsibilities

• Develop and track the annual customer business plan.
• Lead development of the annual customer promotion plan.
• Maintain excellent customer relations by meeting client expectations.

Skills

Exceptional customer service skills

Excellent presentation and writing abilities

Strong proficiency in Microsoft Office

Excellent oral and written communications skills

Ability to organize and coordinate projects

Education

Post-Secondary Education in Business, Marketing, Management or a related field

Tools

Microsoft Excel

Microsoft Powerpoint

Microsoft Word

Job description

Join to apply for the National Key Account Manager role at UNFI

Join to apply for the National Key Account Manager role at UNFI

Who are we?

United Natural Foods Inc. (UNFI) is the leading distributor of natural, organic, and specialty foods in North America! We're on a journey to transform the world of food for our customers, suppliers, associates, and the families we serve every day. Our mission is simple : to provide healthier food choices to people everywhere.

Better Food, Better Future!

As a member of our Account Management team, you'll have the opportunity to lead and drive sales growth, exceed our customers' expectations, and last, but not least : navigate the Foodscape!

If YOU are passionate about driving sales, thrive in an account manager role, AND love food as much as we do, this role may be right for you. Read on!

Position : National Key Account Manager

Job Type : Full Time

Schedule : Monday-Friday

Language Requirements : English

Working Conditions : Remote (while classified as remote, incumbent will be required to attend in-person meetings when assigned by management)

Location : Vaughan, ON

Purpose :

Responsible for overseeing the development of sales and revenue producing contracts for products and services with both existing and new clients nationally for their respective channel. Directs all aspects of sales and the business development cycle. Identifies and pursues sales opportunities, makes product presentations, prospects new business relationships, and obtains sales contracts. Projects and maintains the Company’s professional image. Keeps Senior Management aware of area activities and significant problems.

Job Responsibilities :

Sales Strategy

• Develop and track the annual customer business plan.
• Develop the annual Budget (in collaboration with the Sales Director) by creating annual building blocks.
• Update budget via quarterly forecast process.
• Track on-going risks and opportunities via R&O tracker.
• Leverage retailer relationships to expand business development opportunities at all levels.
• Analyze consumer, shopper, retailer and competitor trends and design strategies to capitalize on business development opportunities.
• Maintain in-depth knowledge of retailer operations, systems, products, and needs.
• Conduct regular customer meetings to review financial results, present innovation and discuss executional strategies.

Pricing & Promotion

Lead development of the annual customer promotion plan working collaboratively with vendors / brokers.

Execute price increases into customer and UNFI business systems in a timely manner. Work collaboratively with SRM’s and vendors / brokers on price increase negotiations, MCB support.

Work with brokers / vendors to establish annual customer promotional plan.

Execute monthly promotional pricing plan into customer and UNFI business system.

Develop and input promotional forecast into UNFI business system.

Track and monitor vendor trade spending.

Execute, track and monitor seasonal and / or ad-hoc customer pre-books.

Innovation

Effectively develop new revenue opportunities with key company clients.

Maintain knowledge of industry trends, opportunities, channels, products, and competitors to support the identification of business development opportunities.

Actively engage with vendors, brokers and retailers at UNFI and Industry trade shows to drive business opportunities.

Work collaboratively with customer, broker, vendor to secure new listings and agreed upon pricing.

Develop, input and track new listing forecast into UNFI business system.

Execute "Cost of Doing Business" forms with vendor community.

Maintain customer listing base and pricing Bid with new listings, discontinued, pack size changes by completing customer specific forms and / or portal.

Execute "free fills" for new product launches or negotiate new listing fee and obtain MCB support.

Identify and prospect new category relationships via cold calling, networking, and professional contacts.

Forecasting

Work closely with demand planners / category managers / directors – internally and externally in order to meet retailer and UNFI fill rate expectations.

Forecast, tracks, and manage topline sales and margin profitably for UNFI and the retailer, by period and quarter.

Communication

Maintain excellent customer relations by meeting / exceeding client expectations and established deadlines.

Communicates all customer programs to Field Sales team via MyBiz and / or Playbook Calls.

Manage and coach Key Account Analyst(s) on the customer team on key business functions.

Accounts Receivable

Work closely with Finance team to review and reconcile customer deductions including costing discrepancies, post audits, promotional and listing fees.

Other

Performs other relevant ad hoc duties as necessary.

Qualifications :

Education / Certification :

Post-Secondary Education in Business, Marketing, Management or a related field, or an equivalent combination of training and experience.

Experience :

Minimum five (5) years or more of National Key Account Management / Sales experience, preferably in the Natural / Organic Consumer Packaged Goods (CPG) industry.

System Implementation preferred.

Knowledge :

Knowledge of retail and direct distribution channels and promotions strategies.

In depth understanding of the business environment and natural / organic products.

Strong proficiency in Microsoft Office required; Excel, Powerpoint, Word.

Skills & Abilities :

Exceptional customer service skills.

Excellent presentation and writing abilities.

Able to organize and coordinate projects.

Excellent oral and written communications skills.

Able to work well in a team.

Why work at UNFI Canada?

Health & Dental Benefits package offered on Day 1!

Sales Bonus Plan offered!

Car Allowance offered!

Paid vacation and sick days!

Employee discount on natural and organic foods!

Flexible schedule

Friendly and helpful team!

And last, but not least, the opportunity to be part of a meaningful organization that does meaningful work. Join UNFI's mission in providing healthier food choices! #BetterforAll #DeliverTogether!

Our Commitment :

UNFI believes in a diverse and accommodating workplace. UNFI encourages and promotes applications from all qualified individuals, regardless of gender, age, race, ethnicity, disability or otherwise. UNFI is committed to providing full accommodation for persons with disabilities in all active processes and procedures including but not limited to the recruitment process. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms), please contact the main recruiting contact for the position or Human Resources to discuss your specific needs.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M / F / Veteran / Disability. VEVRAA Federal Contractor.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Food and Beverage Services

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