National Administrative Services Assistant

Canadian Association of Labour Media; Ottawa; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Join a dedicated team as a National Administrative Services Assistant, where you’ll support the operational needs of the Union of National Employees. Engage in tasks such as managing member grievances, event coordination, and providing essential administrative services. This role offers a chance to make a significant impact within a progressive organization committed to social justice and workers' rights.

Benefits

Generous Time Off including three weeks’ vacation

Flexible Work Arrangements with a hybrid model

Outstanding Benefits including Health and Dental

Defined Benefit Pension Plan

Wellness allowance of $1,600 per year

Qualifications

• Minimum of two years in a similar administrative role.
• Experience in a political or unionized environment is an asset.
• Strong knowledge of administrative practices.

Responsibilities

• Support Member Representation & Bargaining Services.
• Coordinate events and manage grievance files.
• Provide general reception and administrative support.

Skills

Communication

Event Coordination

Minute-Taking

Education

Post-secondary education in Administration

Tools

Microsoft Office

Job description

National Administrative Services Assistant

Join the UNE Family – Where Dedicated Service and Passion Converge

Step into a role where every effort counts, and every contribution is celebrated. At the
Union of National Employees (UNE), our diverse community is powered by committed and
dedicated employees who provide exceptional service to our 27,000 members across 73
dynamic workplaces. Together, we champion workers’ rights, human rights, and social
justice with unwavering passion.

Since 1967, UNE has stood as a beacon for empowering voices and embracing unique
perspectives across public, private, and non-profit sectors. We believe that our strength lies
in our diversity, and we foster an inclusive environment where every idea is valued and
every individual can thrive.

By joining our team, you’ll enjoy:

• Generous Time Off: Kickstart your journey with three weeks’ vacation, plus extra
  paid leave to support your wellness.
• Flexible Work Arrangements: Experience a dynamic hybrid model at our office in
  Ottawa.
• Outstanding Benefits: Benefit from competitive group plans—including Health,
  Dental, Life, and Disability Insurance—fully paid by UNE.
• Financial Security: Secure your future with our Defined Benefit Pension Plan
  featuring balanced (50/50) contributions.
• Continuous Growth: Receive robust support for professional development and a
  wellness allowance of $1,600 per year.

If you’re driven by a commitment to service and ready to contribute to a legacy of positive
change, UNE is the perfect place for you. Join us and be part of a team that makes a real
difference in the lives of 27,000 members and beyond.

Discover your next career chapter with UNE – where your passion meets purpose!
Learn more about the UNE’s Mission, Vision and Values.

PURPOSE OF POSITION

Under the direction of one of the Directors this position provides a broad range of
administrative services that support the operational and political responsibilities of the
Union of National Employees (UNE). While assigned to a specific sector, the incumbent is
also expected to ensure coverage and provide support across other sectors during periods
of increased workload or operational need. This role plays a key part in helping the
organization deliver timely, accurate, and coordinated administrative services to its
members and internal teams.

STATEMENT OF RESPONSIBILITIES

• Support of Member Representation & Bargaining Services
• Open and manage grievance/staffing complaint files; research and prepare
  documentation.
• Coordinate the call-out and submission process for bargaining proposals; attend
  committee meetings.
• Support to Conventions, Conferences, Seminars and Meetings
• Formatting and proofreading documentation, verifying applications, and recording in
  the database. Preparing delegate packages and reports and coordinating special
  needs equipment, assisting with on-site registration, and ensuring event materials
  are packaged and returned at the end of the event. Liaising with members,
  suppliers, National Executive and UNE staff.
• Drafting and maintaining minutes for the National Conference Steering Committee,
  as required.
• Drafting and formatting convention committee reports.
• Liaising with PSAC Regional Offices to coordinate the participation of the UNE
  delegates and observers to PSAC Regional Conventions and identify UNE logistical
  requirements.
• Support to Local Executives, Standing Committees, and Consultation
• Manage Local Bylaw submissions and updates; maintain executive records.
• Support NLMCC activities, standing committees, and distribute meeting materials.
• Provide reception and general administrative duties including managing shared
  inbox, mail, and supply inventory.
• Document and Information Management
• Maintain subject files, databases, and shared drives; manage records in accordance
  with retention policies.

QUALIFICATIONS:

Education

• Post-secondary education in Administration, or an equivalent combination of
  education and experience.

Experience

• Minimum of two (2) years in a similar administrative role.
• Experience in a political or unionized environment is an asset.

Knowledge

• Strong knowledge of administrative practices, minute-taking, and event coordination.
• Solid knowledge of grammar, formatting, and correspondence standards.
• Knowledge of information management principles and practices.
• Knowledge of the political and operational structure of a union organization is
  considered an asset.

Abilities

• Ability to prioritize documents and activities.
• Ability to work independently.
• Ability to work collaboratively.
• Strong ability to communicate orally and in writhe effectively in English and French.
• Proficiency in Microsoft Office and other workplace technology tools.
• Willingness to travel for meetings and conferences.

Personal Suitability

• Strong Judgement
• Adaptability
• Attention to details and accuracy
• Interpersonal Skills
• Initiative
• Discretion and Confidentiality
• Dependability

Other

• Demonstrated Commitment to union principles and advocacy.
• Demonstrated commitment to progressive social justice principles.