National Accounts Sales Manager

Grand Hyatt Nashville; Vaughan; On-site; USD 100,000 - 110,000; Full time

Job summary

A luxury hotel company seeks a National Accounts Sales Manager to drive group business through proactive sales efforts. The role involves securing bookings for events and maintaining strong relationships with key clients. Candidates should have a bachelor’s degree in hospitality or business and 2-4 years of experience in hotel sales, along with strong communication and negotiation skills. The position offers a competitive salary in the hospitality industry.

Qualifications

• Minimum of 2-4 years of experience in hotel sales or group sales management.
• Strong knowledge of hotel operations and group booking processes.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Identify and secure group sales opportunities.
• Build relationships with decision-makers and event planners.
• Track sales performance and report metrics.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Event planning

Sales knowledge

Education

Bachelor’s degree in Hospitality Management or Business

Tools

Sales and event management software

Job description

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Description

The Group Sales Manager will be responsible for driving group business through proactive sales efforts. This includes identifying, securing, and maintaining group bookings for corporate meetings, social events, conferences, and other large-scale gatherings.

Division: Grand Hyatt Nashville

Responsibilities

• Identify, target, and secure group sales opportunities within the assigned market segment, including corporate, social, and association markets.
• Build and maintain relationships with key decision-makers and event planners. Negotiate group rates, terms, and contracts in alignment with the hotel’s objectives.
• Follow up on inquiries, qualify leads, and convert them into confirmed group bookings.
• Collaborate with the operations team to ensure the smooth execution of group bookings, including room blocks, meeting spaces, catering, and event logistics.
• Monitor local competitors and industry trends to identify new opportunities and maintain a competitive edge.
• Maintain a high level of customer satisfaction through effective communication and personalized service to clients before, during, and after events.
• Track sales performance, report on sales metrics, and provide regular updates to the Sales Director and senior management team.
• Attend industry events, trade shows, and networking functions to build relationships and generate leads.
• Work closely with other hotel departments such as Revenue Management, Marketing, and Operations to ensure group business goals are aligned and met.
• Other duties assigned by the Leader.

Education and Experience

• Bachelor’s degree in Hospitality Management, Business, or related field (preferred).
• Minimum of 2-4 years of experience in hotel sales or group sales management, with a proven track record of success.
• Strong knowledge of hotel operations, event planning, and group booking processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong proficiency with sales and event management software.

Salary Range: $100,000 - $110,000 annually

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees, and a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age (40 or older), disability, genetic information, family or parental status, military service, or any other protected status.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Hospitality

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