National Accounts Manager (Remote with Travel)

Waste Solutions; Montreal (administrative region); Remote; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Remote work

Mileage reimbursement

Cellphone reimbursement

Benefits plan

RRSP matching

Company events

Volunteer hours

Birthday day off

Wellness benefit

Job summary

Waste Solutions Canada is seeking a National Account Manager to be the main contact for National and Major Accounts across multiple provinces, interfacing with operations, procurement, sustainability and site leadership to ensure strategic oversight and day-to-day service excellence.

The role emphasizes building client relationships, growth opportunities, onboarding new locations, and contract negotiation support, with French/English communication as a key asset and a post-secondary degree

Qualifications

• Industry experience in waste management is an asset.
• Experience managing national accounts or large multi-site clients is a plus.
• Post-secondary degree or diploma preferred.

Responsibilities

• Build and maintain strong client relationships.
• Act as main contact for key accounts.
• Handle client issues quickly and keep satisfaction high.
• Identify opportunities to grow services with existing clients.
• Support onboarding of new locations/accounts.
• Help meet sales and revenue targets.
• Regularly check in with clients on needs.
• Collaborate with internal teams (finance, ops, sustainability).
• Support planning and client solutions.
• Assist with contract negotiation and management.
• Resolve day-to-day service issues.
• Coordinate with teams to keep operations smooth.
• Travel as needed (Ottawa & Quebec).

Skills

Client relationships

Key accounts

Negotiation

Communication

Time management

Bilingual FR/EN

Education

Post-secondary degree or diploma

Tools

Microsoft Office Suite

CRM platforms

Job description

Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. For the past six consecutive years, we’ve been recognized each year on the Globe and Mail’s Fastest Growing Companies in Canada list. We’ve also been Great Place to Work certified for five consecutive years, and in 2025, we received the recognition of being one of the Best Workplaces for Mental Wellness and Inclusion in Canada.

We are a leader in innovative smart waste technology and value-added solutions from coast to coast. As we continue our growth trajectory, we are seeking a dynamic, passionate, and driven individual to join our team as a National Account Manager.

Salary

$55k to $60k base with uncapped commission

Position Type

Existing Vacancy

Job Summary

The National Account Manager is the primary point of contact for National and Major Accounts consisting of clients with multiple locations across several provinces. This role works closely with both corporate stakeholders (operations, procurement, sustainability) and site-level leadership (Environmental Services Managers and Executive Directors) to ensure both strategic oversight and day-to-day service delivery are effectively managed.

What You Will Be Doing

• Build and maintain strong client relationships
• Act as main contact for key accounts
• Handle client issues quickly and keep satisfaction high
• Identify opportunities to grow services with existing clients
• Support onboarding of new locations/accounts
• Help meet sales and revenue targets
• Regularly check in with clients on needs
• Collaborate with internal teams (finance, ops, sustainability)
• Support planning and client solutions
• Assist with contract negotiation and management
• Resolve day-to-day service issues
• Coordinate with teams to keep operations smooth
• Travel as needed (Ottawa & Quebec)

Education & Experience

• Industry experience in waste managementis an asset.
• Post-secondary degree or diploma preferred.
• Experience managing national accounts or large multi-site clients is considered an asset.

Skills & Knowledge

• Strong understanding of the waste management industry or comparable account management experience.
• Proficiency with Microsoft Office Suite (Outlook, Excel, etc.).
• Experience with CRM platforms considered an asset.
• Strong relationship management, negotiation, and communication skills.
• Excellent time management, organization, and problem-solving abilities.
• Ability to communicate in both French and English, written and verbal

Why Work at Waste Solutions?

• Embrace Remote Work:Discover the flexibility of remote work with us.
• Team Camaraderie and Company Culture:Enjoy a supportive team environment and positive company culture.
• Competitive Compensation:Receive a competitive base salary and commission plan.
• Practical Benefits:Take advantage of mileage reimbursement and cellphone reimbursement.
• Benefits and Retirement:Choose from one of our Benefits Plans and RRSP matching options.
• Perks:Enjoy company events, volunteer hours, celebrate your birthday with a day off, a wellness benefit, and other perks!

We use AI tools to enhance our recruitment process, helping us identify qualified candidates efficiently and fairly. Every application is reviewed by our hiring team to ensure equitable, people-focused decisions.

Waste Solutions Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.