National Account Manager

Dal-Tile LLC; Vaughan; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

401k Matching

Employee discount

Tuition reimbursement

Job summary

Dal-Tile is seeking a National Accounts Manager in Canada to develop and maintain relationships with key national accounts, drive revenue growth, and ensure client satisfaction.

The role requires 4–6 years of relevant experience, strong negotiation skills, and the ability to coordinate with internal teams to execute account strategies. A bachelor's degree and excellent communication are essential to success.

Qualifications

• Bachelor's degree in a related field or equivalent education/experience.
• 4–6 years relevant experience or equivalent education.
• 2+ years experience in account management or field sales preferred.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive data.

Responsibilities

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high quality analysis consistently.
• Perform other duties as needed.

Skills

Account management

Negotiation

Sales

Relationship building

Communication

Education

Bachelor's degree or equivalent

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Job Objective:

The National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction.

Duties And Responsibilities:

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high quality analysis consistently.
• Perform other duties as needed.

Required Experience And Education:

• Bachelors degree in a related field or equivalent education and/or experience.
• 4-6 years relevant experience or equivalent education and/or experience.
• 2+ years experience in account management or field sales preferred.
• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information:

Disclaimer: The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.