National Account Manager

Grainger Canada; Burnaby; Remote; CAD 122,000 - 168,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO & holidays

Life insurance

EAP

RRSP plan

Education & Membership support

Employee discounts

Job summary

Grainger Canada is seeking a National Account Manager to lead multi-site MRO accounts and expand Grainger's role as primary provider. You will build headquarters and site relationships, negotiate profitable agreements, and drive contract compliance with both customers and Grainger teams.

The role is remote for candidates in Western Canada and beyond, with up to 50% travel to client sites and corporate offices to support growth and program implementation.

Qualifications

• Post-secondary education required.
• Proven track record of 3+ years in sales performance selling a structured value proposition.
• Strong ability to drive profitable growth and close deals.
• Ability to develop Grainger solutions and maximize contract value.
• Demonstrated accountability and teamwork; strong analytical prioritization.
• Experience negotiating win-win solutions and developing account strategies.
• Expansion through account penetration; joint calls with customers.

Responsibilities

• Provide leadership in sales management to create improved revenues and earnings.
• Develop and implement programs to achieve sales and service objectives.
• Support direct sales and customer service teams in planning and penetration of high-potential sites.
• Improve and maintain profitable growth with existing National Accounts.
• Negotiate and implement customer agreements and Grainger resources.
• Develop value-added programs aligned with customer objectives and our value proposition.
• Coach field sales on market plans and professional development.
• Lead change management within the customer's organization.
• Maintain strong relationships and communications with field and support management.
• Travel approximately 50% or more.

Skills

Sales experience

Drives growth

Negotiation

Account strategies

Joint calls

Contract value

Teamwork

Education

Post-secondary education

Tools

Grainger solutions

Job description

Career Opportunities: National Account Manager (336151)

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visit www.grainger.com.

Compensation:

The base salary for this role ranges between $87,280 - $120,010, with eligibility for an incentive target of$18,000.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

To retain and penetrate multi-site accounts with the MRO potential of $500K-$19 million. Develop headquarters and site-specific relationships to drive contract compliance, expansion and to ensure Grainger becomes the organization’s primary MRO provider in both product and services.

This role will negotiate profitable agreements, ensure the implementation and compliance to agreements both with the customer and direct sales team and Grainger resources.

This is a remote role open to candidates based in Alberta, British Columbia, or Saskatchewan who live within reasonable proximity to an international airport.

Job Responsibilities (You Will):

• Provide visible leadership and facilitation of the sales management process to create improved revenues and earnings for the Company.
• Develop and implement programs and plans for the accomplishment of Company sales, GP and related services objectives.
• Provide functional direction and personal involvement as required to support the direct sales and customer service teams in the planning, penetration and barrier removal within high potential sites.
• Improve and/or maintain profitable growth with existing National Accounts
• Develop/negotiate new agreements that position Grainger as the Primary or sole source MRO provider.
• Evaluate, negotiate and direct the development, maintenance, or discontinuation of Customer agreements through the contract management process.
• Develop and ensure the implementation of value-added programs and key measurements that align the customer’s business objectives and our core value proposition.
• Coach Field Sales Team members relative to the strategic and tactical implementation of customer specific market plans while providing feedback for their professional development.
• Provide leadership in Change Management methodology throughout the customer’s organization.
• Create and maintain a strong relationship and communication plan with field and support management
• Estimated travel of 50% or more

Education/Experience (You Have):

• Post-secondary education
• Proven Track record of 3+ years Sales Performance selling a structured value proposition
• Demonstrated proficiency/competency in the following areas:
  • Drives Profitable Growth
  • Closes Through Logical Steps
  • Develops Knowledge of Grainger Solutions
  • Maximizes Contract Value By Owning Execution
  • Inspires Accountability and Teamwork
  • Prioritizes Work Through Logical Analysis
  • Negotiates Win-Win Solutions
  • Provides Structured Development of Account Strategies
  • Expansion Through Account Penetration
  • Makes Joint Calls

This role may require you to attend our customers’ sites and to adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors.You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

#LI-AC3

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.