nail salon manager

LORI’S NAILS & SPA; Erin; On-site; CAD 35,000 - 50,000; Full time

Job summary

A beauty services company in Ontario, Canada seeks a skilled operations manager. The role involves overseeing daily functions, managing staff, and ensuring excellent customer experiences. Candidates should have at least 2 years of relevant experience, strong interpersonal skills, and the ability to develop operational policies. This is a permanent position with work hours between 35 to 40 per week.

Qualifications

• Experience in managing daily operations in a beauty setting.
• Ability to hire, train and supervise staff effectively.
• Experience in customer service and resolving complaints.

Responsibilities

• Direct and control daily operations of the beauty shop.
• Plan and organize daily operations and manage budget.
• Implement policies and procedures for staff.

Skills

Attention to detail

Client focus

Efficient interpersonal skills

Flexibility

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Beauty shop or aesthetic service

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns
• Provide gel and acrylic nail extensions

Supervision

• 5-10 people

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 2 years to less than 3 years

Employment details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week