NA-Head of Operations

LEON CYCLE; Toronto; Remote; CAD 90,000 - 135,000; Full time

Job summary

LEON CYCLE is hiring a Head of Operations to oversee logistics and operational management within North America. This role requires a strategic leader with over 10 years of supply chain experience, focused on optimizing processes and managing teams effectively. With a chance to work remotely before moving to the Toronto office, benefit offerings from day one make this an exciting opportunity.

Benefits

Great Benefit program from the date of hire

SimpleIRA Program Company Match

Discount on ebikes, services, and accessories

Qualifications

• 10+ years senior supply chain experience in relevant sectors.
• Proven track record of reducing operational costs.
• Hands-on team player with advanced leadership skills.

Responsibilities

• Direct and manage operational teams for inbound/outbound shipments.
• Develop and implement warehouse systems and procedures.
• Collaborate with various teams to optimize business operations.

Skills

Leadership

Strategic Thinking

Communication

Collaboration

Organizational Skills

Education

Undergraduate degree

MBA or Supply Chain focus

Job description

Leon Cycle is seeking a Head of Operations to oversee our Operations in North America. We are looking for a strategic thinker, accountable for delivering measurable results that achieves and exceeds shipping deadlines, inventory forecasts/management, cost control, and quality control and targets overall success of all the operational management systems, processes, best practices, and warehouses within North America. They will direct and oversee all inbound/outbound operations as well as quality control and implementing policies and procedures that increase operational effectiveness.

This role will be remote to start and then at our office full time in Toronto.

Key Responsibilities

• Direct and manage operational team responsible for all inbound and outbound shipments in Canada and US.
• Develop and implement warehouse systems and shipping procedures.
• Own all processes and communications with legal, business support, government officials, and 3PLs.
• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
• Optimize all aspects of our business operations to ensure all teams are communicating effectively, deadlines understood and met, and cross-functional dependencies are minimized
• Collaborate with Sales team to increase inventory turnover and decrease inventory days on hand.
• Collaborate with 3PL and freight companies to plan deliveries and shipments, as well as updated contract rates to reduce shipping costs
• Coordinate product inventory and storage within warehouses and other logistics sites to optimize efficient inventory movement
• Optimize schedules for shipments and deliveries and maximize cost-effectiveness
• Develop a strong team; coach, mentor and develop existing professionals
• Participate in strategic planning as required by the CEO

Experience and Skills

• 10+ years senior supply chain experience within the sports, sporting, consumer goods or e-mobility segment, preferably with startup company success
• Experience with delivering Dangerous Goods and oversize packages
• Undergraduate degree. Preferred MBA or Supply Chain focus
• Proven track record of reducing operational costs in a fast-paced environment and exceeding organizational goals.
• Demonstrated highly developed written (business and creative) and verbal communication skills, tact, assertiveness, and business acumen.
• Hands on team player and motivational leader with the ability to work collaboratively and cross functionally to achieve optimal results.
• Advanced leadership skills with ability to direct, coach, develop, facilitate and manage performance of direct reports.
• Exceptional organizational skills with strong detail orientation, strong multitasking, and prioritization abilities.
• Entrepreneurial spirit coupled with the intellectual curiosity.

Why work at Leon Cycle

• Great Benefit program from the date of hire
• Be part of a growing team throughout Canada and US
• SimpleIRA Program Company Match
• Discount on ebikes, services, and accessories
• Other employee perks and fun things as we continue to grow!

About Leon Cycle

LEON CYCLE is the retail arm of the LEISGER Cycle Group, manufacturers of premium electric bikes under the brand names NCM and ET.cycle, and of electric bike components under Das-Kit and Bionx. The LEISGER Cycle Group set up its online retail in 2014 in Germany; the company is fast growing in market share and expanded throughout Europe, Australia, and New Zealand Now, and most recently in the US and Canada.

Leon Cycle is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Accessible American Act during the application process are available upon request.