Mutual Insurance Company – President & CEO

Stonewood Group Inc.; Eastern Ontario; On-site; CAD 150,000 - 250,000; Full time

Job summary

A respected mutual insurance company in Eastern Ontario seeks a President and CEO to lead operational excellence and develop strategic initiatives. The role involves guiding a dedicated leadership team, ensuring compliance, and fostering relationships with stakeholders. This opportunity requires extensive management experience within the insurance industry, proven leadership capabilities, and a strong financial acumen.

Qualifications

• 10+ years of management experience with 5+ years in a senior role.
• Experience managing a medium-sized company is required.
• Strong ability to engage diverse stakeholders.

Responsibilities

• Collaborate with executives to define mission and vision.
• Oversee annual budgets with CFO for capital and operational expenditure.
• Ensure compliance with regulatory requirements for insurance companies.

Skills

Leadership

Strategic Planning

Communication

Coaching

Analytical Skills

Operational Management

Education

University degree in commerce or administration

MBA

Chartered Insurance Professional designation

Job description

Our client began by offering coverage to people who had no other choice for protection. Today, its policyholders have many options. The company understands insurance is not where you prefer to spend your hard-earned income. However, its philosophy is simple: to make the insurance decision a human experience, in the manner and time you most need it. It’s also how our client conducts itself within the company.

Our client is a respected and unmistakable contributor in Canada’s mutual insurance industry. It is dedicated to working with a network of like-minded Brokers throughout Eastern Ontario.

The firm is a full-service property and casualty insurance company segmented into five major product categories:

• Farm and Agri-Business
• Residential Property
• Liability
• Commercial Property

This company has grown its direct written premium considerably over the past decade, much of which occurred organically in Eastern Ontario. Today, it stands among the financially strongest and most advanced mutual companies in Ontario, and is recognized as a leader in innovation among mutuals in Canada.

Accountable directly to the Board of Directors, the President and CEO leads the development of the company’s priorities and objectives. As the strategic visionary, the President and CEO is responsible for continuously improving the organization’s business model for the benefit of its Policyholder community. The role involves establishing long-term relationships with distribution partners, stakeholders, and service providers to ensure profitability and a strong market position.

Core Competencies

Empowering

Delegates responsibility to match skills and abilities, providing the necessary scope and resources for effective completion of tasks. Creates an environment where individuals have the discretion to make decisions.

Stress Tolerance

Remains calm and controlled under pressure, maintaining consistent performance in tense situations. Handles ambiguity well without disconcertion.

Strategic Approach

Develops and revises strategic plans to realize the vision, focusing on long-term success and organizational goals. Able to step back from immediate issues to focus on broader strategies.

Industry & Market Awareness

Anticipates and responds to industry and market changes by understanding key characteristics and issues. Conducts thorough research on target markets and competitors.

Results Orientation

Focuses on achieving outcomes and key objectives, demonstrating a reputation for execution and delivery. Sets and strives to exceed personal and organizational targets.

Leading Change

Recognizes the need for change, challenges the status quo, and champions new initiatives. Develops action plans to implement change and monitors outcomes.

Responsibilities

• Collaborate with other executives to define the organization’s mission, vision, and values.
• Establish operational plans that ensure efficiency, effectiveness, and risk management.
• Oversee annual budgets with the CFO for capital and operating expenditures.
• Report regularly to the Board on strategic and operational performance.
• Maintain open communication with the Board about business activities, threats, and opportunities.
• Secure stakeholder commitment to change initiatives.
• Provide leadership, coaching, and counseling to employees on financial issues.
• Ensure compliance with regulatory requirements of Canadian mutual insurance companies.
• Guide and develop subordinate executives and managers.
• Review performance, perform root cause analysis, and implement remedial actions.
• Coordinate with departmental leaders on spending, budgeting, and operational excellence.
• Maintain relationships with government agencies and professional organizations.
• Oversee financial accountability and controls, ensuring statutory compliance.
• Build partnerships with Brokers, Agents, reinsurers, and political representatives.
• Represent the company in industry forums and share industry information with leadership.
• Act as the company’s chief spokesperson at the operational level.
• Manage human resources and financial management functions.

Preferred Experience and Education

This is an extraordinary opportunity for an individual with extensive operational management experience at the senior level within a respected medium-sized Canadian mutual insurance company. The candidate will work closely with the Board and a dedicated senior leadership team.

• Proven experience managing a medium-sized company.
• Minimum university degree in commerce or administration, with at least 10 years of management experience and 5 years in a senior role; MBA is an asset.
• Chartered Insurance Professional designation or equivalent is preferred.
• Understanding of the general and mutual insurance industries is advantageous.
• Strong organizational management and coaching skills.
• Deep experience in forecasting and fiscal management.
• Decisive, analytical, and able to prioritize effectively.
• Experience leading organizational transformation projects.
• Commitment to collaboration, quality, and data-driven evaluation.
• Ability to engage diverse stakeholders in a dynamic environment.
• Inspiring leadership and staff empowerment skills.
• Excellent communication and public speaking skills.
• Passion, humility, integrity, positive attitude, and self-direction.