Mutual Fund Support Specialist — Transfer Agency

ROSS; Toronto; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Generous benefit programs

Tuition reimbursements

Corporate gym

Referral fee program

Job summary

A leading investment management company in Toronto is seeking a candidate to provide support for mutual fund business processes. This role involves working closely with IT and business stakeholders to resolve user inquiries and ensure adherence to service standards. The ideal candidate will have 1-2 years of experience in the mutual fund industry and possess strong analytical and communication skills. This position offers generous benefits and opportunities for career advancement.

Qualifications

• 1-2 years work experience within the mutual fund industry.
• Ability to multi-task and meet predefined service level standards.
• Strong written and verbal communication skills.

Responsibilities

• Support user inquiries and application functionality.
• Coordinate with IT to identify root causes of user issues.
• Document support processes in the knowledge base.

Skills

Strong working knowledge of mutual fund business processes

Analytical abilities for problem solving

Organizational skills

Communication skills

Functional computer experience

Education

Post Secondary Education (University Degree or College Diploma)

Tools

Microsoft Office

SQL

Unix

Job description

A leading investment management company in Toronto is seeking a candidate to provide support for mutual fund business processes. This role involves working closely with IT and business stakeholders to resolve user inquiries and ensure adherence to service standards. The ideal candidate will have 1-2 years of experience in the mutual fund industry and possess strong analytical and communication skills. This position offers generous benefits and opportunities for career advancement.