Municipal Services Inspector - Service Connections

Perfdrive; Vaughan; On-site; CAD 80,000 - 105,000; Full time

Job summary

City of Vaughan is looking for a Municipal Services Inspector – Service Connections to manage inspections, contract administration, and field coordination for residential, industrial, and commercial service connections.

The role requires a Civil Engineering Technology diploma with CET designation, four years of municipal inspection experience, and proficiency in Microsoft Office. The position is based at the JOC in Vaughan with standard hours and occasional after-hours work.

Qualifications

• Three year Community College Diploma in Civil Engineering Technology with CET designation.
• Successful completion of inspection courses in road and sewer inspection (MTO/MOE).
• Minimum of four years' related municipal services engineering inspection experience.
• CET designation and ability to work with the public, staff, consultants, and contractors.
• Compliance with confined space entry and health and safety requirements.

Responsibilities

• Administers service connection contracts and inspects field installations for conformance to standards.
• Reviews drawings and plans, retains external contractors, and tracks project progress in a database.
• Conducts field inspections and liaises with internal departments and external stakeholders.
• Maintains records of infrastructure, contracts, and land development construction operations.
• Receives complaints, coordinates corrective actions, and prepares related reports.

Education

Civil Engineering Technology Diploma

Tools

Microsoft Office

Word

Excel

Job description

Municipal Services Inspector - Service Connections

Job Number: J1026-0078

Job Title: Municipal Services Inspector - Service Connections

Job Type: Permanent Full Time

Number Of Positions: 1

Date Posted: October 19, 2026

Closing Date: November 30, 2026

Hours of work: 35 hours per week

Schedule: 8:30am - 4:30pm

Union: CUPE 905 FT Clerical and Technical

Vacancy Type: Existing

Physical Location: JOC

Vaughan is one of Canada’s fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre; Canada’s first smart hospital, the Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of Vaughan!
The City is an equal-opportunity employer and a forward-looking municipality that is committed to fostering a dynamic workplace that is diverse, inclusive and welcoming. As an award-winning organization for its employment and diversity and inclusivity practices, the City is focused on providing its employees with a thriving professional environment that leverages flexible work arrangements, a family-focused benefits package emphasizing work-life balance, learning and growth opportunities, and a place where collaboration and teamwork are valued.
Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

Responsible for ensuring linear infrastructure and municipal services installations conform to City of Vaughan standards. Conducts contract administration including administering the provisions of agreements, specifications and capital projects. Responds to complaints, and matters stemming from municipal servicing projects and agreements. Acts as City representative in accordance with City policy when infractions to Provincial Health and Safety legislation are observed. Reviews drawings, plans etc. for work progress/completion, retains external contractors as necessary; utilizes database for input/retrieval of information and performs various inventory count on City property as required. Focuses on residential, industrial, commercial and institutional service connection installations, requiring a high level of proficiency in estimating, observing, inspecting, and reporting on installation of storm, sanitary and water services. Administers the construction provisions of service connection contracts. Prepares quotes, reviews, tracks and inspects Service Connection installation practices in the field and prepares and maintains a database and takes corrective action for any deficiencies.

Responsibilities

• Administers the construction provisions of service connection contracts. Prepares quotes, reviews, tracks and inspects Service Connection installation practices in the field and prepares and maintains a database and takes corrective action for any deficiencies.
• Inspects linear infrastructure, utility installations, development works and appurtenances for compliance with City of Vaughan standards, specifications and contracts, including roads, sewers, water mains, grading and drainage works, utilizing external consultants as needed.
• Conducts contract administration including drawing and tender review, and tender bid reference checks for capital project bidders; identifies and initiates field design changes as required and consults with designers and consultants to develop appropriate solutions; negotiates extra work order cost with contractors; initiates release of Final Holdback Payment and obtains appropriate documentation from contractors; liaise with the Clerk’s department for lien and claim searches as required.
• Works closely and seeks advice, input, and direction from the Managers and Supervisors of both the Water Services and Wastewater/Stormwater Services Division based on the specific linear infrastructure that is being reviewed. Also consults with other internal City departments as required including but not limited to, Development Engineering Department, Infrastructure Planning and Capital Asset Management, Infrastructure Delivery, and Transportation and Fleet Management Services.
• Records and distributes minutes of Pre-Construction and project site meetings.
• Monitors quantity and quality of materials and installation methods to ensure conformity with design, specifications, Road Occupancy Permits and contract/agreement requirements.
• Investigates complaints, concerns and other matters and takes appropriate corrective action including report and/or correspondence preparation, organization and facilitation of meetings with residents, developers, consultants, Members of Council, contractors, City departments, government agencies, and utilities, providing guidance for remedial action, follows up to ensure resolution of complaint and monitors and determines the need for future action.
• Updates the Customer Service Management System with on-going details and outcomes of complaints.
• Maintains detailed records of linear infrastructure, contracts and land development construction operations, including review of “as constructed” drawings for comparison of work completed; ensures follow-up with consultants for discrepancies and omissions.
• Liaises with contractors, developers, consultants and residents to minimize disruption by coordinating the interface of construction with affected properties.
• Enforces health and safety legislation in accordance with City policy including issuing stop work orders to contractors in violation of provincial and municipal standards; ensures adherence to provisions of contracts including confined space entry policy, Ministry of Transportation traffic control manual, etc.
• Resolves construction field problems in accordance with City standards, contracts and agreements, while maintaining integrity of approved design, including retaining services of external contractors as necessary for maintenance, repair, etc.
• Records measurements and quantities of materials used and work completed on City contracts and prepares Progress Payment Certificates and Substantial Completion Certificates; utilizing an electronic contract management software, inputs and retrieves information, as required, and provides monthly summaries of percentage of use of contingency; processes payments for developer backcharges.
• Represents the City at various meetings, including preconstruction, field/site, post construction meetings, etc.
• Conducts inspections of completed linear infrastructure for performance prior to final acceptance by City, provides written clearance and confirms all deficiencies have been resolved and meet predetermined standards.
• Evaluates contractors and consultants’ performance.
• Inspects installation of water, wastewater, and sanitary infrastructure and ensures conformity with City standards and specifications. Completes inventory count and condition report of City culverts, fences, stop signs, walkway lighting, noise control barriers, etc. Assists with pre-engineering data collection.
• Collects factual data with respect to insurance claims forwarded from Clerk's Department and prepares required reports.
• Other Duties
• Appears in court or at inquests as a witness for the City, as required.
• Assists survey crew as necessary.
• Responsible for ensuring compliance with the Occupational Health and Safety Act and Regulations and the corporate Occupational Health and Safety Policy and related procedures.
• Responsible for ensuring compliance with the Accessibility for Ontarian Disability Act (AODA) and related policy and procedures.
• Performs other duties related to the position which may occur in unplanned or emergency situations.

Qualifications and Experience

• Three (3) year Community College Diploma in Civil Engineering Technology, or suitable equivalent, and holds a Certified Engineering Technician designation.
• Successful completion of suitable inspection courses in road and sewer inspection (Ministry of Transportation and/or Ministry of Environment type courses).
• Minimum of four (4) years' related municipal services engineering inspection experience.
• Certified Engineering Technician (C.E.T.) designation
• Ability to deal courteously and effectively with the public, staff, consultants, contractors, etc.
• “Competent” by having completed the City of Vaughan or Ministry of Environment course on confined space entry including artificial resuscitation and the use of breathing apparatus.
• “Competent” worker as defined in the Health and Safety Act and possess a working knowledge of provincial health and safety legislation for construction projects.
• Possess a working knowledge of Ministry of Transportation Traffic Control Manual, City of Vaughan policies and procedures, and good construction practice.
• Proficient in utilizing Microsoft Office Suite, i.e. Word, Excel, etc. and e-mail software applications.
• Knowledge of and demonstrated ability in the City’s core competencies.
• Possess a valid Ontario ‘G’ driver’s license, in good standing.

Working Conditions

• Availability to work outside normal business hours, as required.
• Availability to work both in the office and out in the field, as required.

Please note that only candidates selected for interviews will be contacted.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. Please contact [e-mail] if you require an accommodation, and we will work with you to meet your needs.