Multiple Positions - Credit Analyst, Accounts Receivables

AbbVie Inc; Montreal; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading pharmaceutical company in Montreal is seeking a Credit Analyst to manage collections and customer master management. The ideal candidate will have a Bachelor’s degree, 3-5 years of experience, and strong communication skills. This role involves establishing customer relationships and collaborating with various teams to respond efficiently to customer needs. Fluency in English is required for effective communication.

Qualifications

• Bachelor’s degree or equivalent.
• 3-5 years of relevant experience.
• Excellent written and verbal communication skills.
• Strong relationship management skills, internally and externally.
• Ability to work in a fast-paced environment and adapt to changes.

Responsibilities

• Manage collections with customers.
• Track requests related to Customer Master.
• Prepare netting and write-off journal entries for bad debts.
• Assist in preparing the AR aging report.
• Support the resolution of credit issues with customers.

Skills

Excellent written and verbal communication skills

Strong relationship management skills

Ability to work in a fast-paced environment

Team-oriented mindset

Education

Bachelor’s degree or equivalent

3-5 years of relevant experience

Tools

Microsoft Office Suite

SAP experience

Job description

Company Description

The team is growing, and it's a great time to join!

AbbVie's mission is to discover and deliver innovative medicines and solutions that address serious health issues today and tomorrow. We aim to make a remarkable impact on people's lives across key therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, as well as through our Allergan Aesthetics portfolio. For more information, visit www.abbvie.com. Follow us on X, Facebook, Instagram, YouTube, LinkedIn, and TikTok.

Job Description

Joining AbbVie means being part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. We conduct ground-breaking science globally every day. AbbVie Canada is recognized as one of the Best Workplaces in Canada.

When choosing your career, choose to be remarkable.

Under the supervision of the Lead Pricing and Credit, the Credit Analyst is responsible for collections and Customer Master management. The role involves establishing customer relationships and collaborating with Customer Service, Business Process Outsourcers (BPO), and Commercial teams to respond efficiently to customer needs.

Key Responsibilities:

1. Manage collections with customers.
2. Follow protocols to set up or update Customer Master records.
3. Track requests related to Customer Master.
4. Prepare netting and write-off journal entries for bad debts and over-the-counter deductions.
5. Assist in preparing the AR aging report for monthly review with the Controller, providing comments on past-due items.
6. Prepare and reconcile the cash deposit book with customer remittances.
7. Address customer inquiries via main phone lines on a rotational basis.
8. Support the Senior Accountant AR with wholesaler collections as needed.
9. Initiate process improvements and quality reviews to enhance productivity.
10. Support the resolution of credit issues with customers.
11. Monitor and support periodic credit reviews.

Qualifications

Education/Experience Required:

• Bachelor’s degree or equivalent.
• 3-5 years of relevant experience.

Essential Skills & Abilities:

• Excellent written and verbal communication skills.
• Strong relationship management skills, internally and externally.
• Ability to work in a fast-paced environment and adapt to changes.
• Team-oriented mindset.

Systems:

• Proficiency in Microsoft Office Suite, especially Excel (Intermediate level).
• SAP experience is preferred.

Business and Technical Knowledge:

• Basic understanding of accounting fundamentals.

AbbVie promotes a French working environment in Quebec. While efforts are made to reduce the English language requirement, fluency in English is essential for communication with non-Quebec clients and colleagues, and for operational reasons.

AbbVie is an equal opportunity employer and encourages women, Indigenous peoples, persons with disabilities, and visible minorities to apply.

Additional Information

AbbVie is committed to integrity, innovation, transforming lives, and community service. For more details on equal employment opportunity and accommodations, visit:

• https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
• https://www.abbvie.com/join-us/reasonable-accommodations.html