Multi-Store Manager

Arterra Wines Canada; Oshawa; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading wines company in Oshawa is seeking a Multi-Store Manager to inspire and lead a dynamic store team. This role involves setting sales goals, managing recruitment, and providing coaching while ensuring exceptional customer service. Candidates should have a strong background in retail management, excellent communication skills, and relevant certifications. Compensation ranges from $50,013 to $64,722 based on experience and qualifications.

Qualifications

• At least 2 years of experience in retail management and customer service.
• Smart Serve Certification required.
• Standard First Aid Certification required.

Responsibilities

• Set strategies, sales goals, and targets for the store.
• Accountable for store recruitment and building a high-performance team.
• Develop in-store team members through coaching and training.

Skills

Customer service

Team building

Communication

Coaching

Collaboration

Education

High school diploma or equivalent

Job description

Job Description:

To inspire every generation to savour the simple joys of life. As a Multi-Store Manager, you are enthusiastic, outgoing, and dedicated to providing exceptional customer service and leading a dynamic store team. We offer a strong management and wine education training program, along with the opportunity to learn and taste Arterra’s award-winning wines—all within a fun, flexible store environment.

Key Responsibilities:

1. Setting strategies, sales goals, and targets for the store, and creating a communication plan to present to the team.

2. 60% of your role involves

3. Accountability for store recruitment and building a high-performance team.

4. 20% of your role involves

5. Developing in-store team members at all levels through coaching, training, and one-on-one discussions.

6. 20% of your role involves

7. Ensuring store conditions meet established standards, creating a sound work environment, and managing staff schedules.

8. Promoting and maintaining a safe work environment.

9. Inventory management.

Qualifications:

• High school diploma or equivalent preferred.

• At least 2 years of experience in retail management and customer service.

• Strong communication and team-building skills.

• Experience in coaching and developing others.

• Strong collaboration skills.

• Smart Serve Certification.

• Standard First Aid Certification.

Preferred:

• 3-5 years managing a high-volume retail location or multiple stores simultaneously.

Supervision:

• 10-12 direct reports.

Working Conditions:

• Ability to meet physical demands, including lifting up to 21 kilograms, standing, reaching, bending, and climbing ladders.

Special Conditions:

• Flexibility to work evenings, weekends, and holidays.

Compensation: Budgeted range – $50,013.00 to $64,722.00.

The range considers experience, education, training, licenses, certifications, and organizational requirements. Base pay is one component of Arterra's total rewards package.

We are committed to diversity and inclusion and encourage applications from all qualified individuals. We strive to prevent barriers to employment for people with disabilities and invite you to inform us of any accessibility needs.