Multi-Site Supervisor

Ultra Shine; Calgary; On-site; CAD 28,000 - 39,000; Full time

Job summary

Ultra Shine in Calgary seeks a Team Lead/Site Supervisor to maintain three casino service locations to Ultra Shine standards, including light cleaning when needed. This role also provides a company phone or reimbursement.

You will train and supervise cleaning staff, ensure health and safety compliance, manage schedules, and communicate with clients and management to keep operations running smoothly. The ideal candidate has 1–2 years cleaning experience, flexibility with shifts, and strong

Qualifications

• Must have excellent verbal and written communication skills.
• Must be able to troubleshoot and solve problems.
• Flexible and energetic with ability to work under pressure.
• Able to perform physical work and lift up to 50 pounds.
• 1–2 years cleaning experience or transferable skills.
• Flexible hours; Sunday–Saturday shifts.

Responsibilities

• Train, motivate, evaluate and discipline cleaning staff.
• Quality assurance tasks.
• Engage in ongoing personal training and attend conference calls.
• Promote health and safety information to staff.
• Adhere to schedules via checklists and maintain equipment per manuals.
• Clean floors, windows, washrooms, and common areas as required.
• Order supplies and report damages to management.

Skills

Communication

Troubleshooting

Tools

Google Docs/Sheets/Meet

Job description

Join the Ultra Shine Team!

At Ultra Shine, we’re more than just a commercial cleaning company — we’re the people who make spaces shine. From spotless shopping centres, industrial facilities, public entertainment, and recreational sites to complex manufacturing & logistics environments, we deliver commercial cleaning done smarter so our clients can focus on what matters most. With a proud commitment to safety, innovation, community, and long-lasting partnerships, we help businesses look their best and create safe, hygienic environments that keep operations running smoothly.

We’re looking for dedicated, reliable, and motivated individuals who take pride in a job well done, enjoy working as part of a supportive team, and are ready to make a visible difference every day. Whether you’re just starting out or are looking to grow your career, Ultra Shine is the place for you — because here, we’re driven by innovation and defined by shine.

Job description:

The Team Lead/Site Supervisor is to keep and maintain our three casino service locations in a clean and orderly fashion with the standards of Ultra Shine through efficient cleaning and processing. Light Duty Cleaning may also be required by the Site Lead during shifts. *This role also includes provision of a company phone or a phone reimbursement plan.

RESPONSIBILITIES:

• Train, motivate, evaluate and discipline cleaning staff
• Quality assurance tasks
• Engage in on-going personal training
• Participate in conference call sessions
• Promote, Reinforce and communicate any Health and Safety related information to staff.
• Ensure all company protocols are being adhered to i.e. - WCB, WHMIS, Uniform,
• Adhere to all schedules via daily/weekly/monthly checklists
• Maintain all equipment according to the Ultra Shineequipment maintenance manuals
• Adhere to various additional cleaning schedules, including special areas / specific time cleaning etc
• Take part in random inspections performed by Ultra Shine management
• Clean building floors by sweeping, mopping, scrubbing or vacuuming.
• Empty garbage and replace liners.
• Clean washrooms and replace supplies as needed.
• Horizontal and vertical low dusting - surfaces below 6 feet.
• Horizontal and vertical high dusting - surfaces above 6 feet.
• Clean windows and glass.
• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
• Order supplies as needed.
• Report any damage or repairs needed for the equipment to management.
• Notify management of any defects or repairs needed to the equipment.

RELATIONSHIPS:

• Internal Contacts – frequent contact with On Site Supervisor, Account Supervisor, General Manager and Manager, Customer Experience & Quality Assurance
• External Contacts – frequent contact with customers and general public

EDUCATION AND QUALIFICATIONS:

• Flexible and energetic with the ability to work under pressure
• Ability to do a physical job and heavy lifting is required
• 1-2 years cleaning experience or other experience with transferable skills.
• Flexibility with hours and shifts is required; Sunday through Saturdays, morning, afternoon, evening and night shifts.

SKILLS AND KNOWLEDGE:

• Must possess excellent verbal and written communication skills; and
• Must have the ability to troubleshoot and problem solve.

PHYSICAL DEMANDS:

• Ability to walk or stand for prolonged periods of time;
• Bending, stooping, reaching up and lifting up to 50 pounds; and
• Possible exposure to chemicals requiring special clothing or safety equipment.

EXPERIENCE:

• Supervising: 1 year (preferred)
• Google Suites (Google Docs, Google Sheets & Google meet)

LICENCE/CERTIFICATION:

• Driving Licence (preferred)

Work Location: In person