Multi-Lines Claims Adjuster

Crawford & Company (Canada) Inc.; San Juan de Terranova; Remote; CAD 60,000 - 85,000; Full time

Job summary

An insurance company is seeking a Multi-Lines Claims Adjuster for remote work in Newfoundland. The role involves investigating claims, managing relationships, and ensuring adequate production levels. Ideal candidates will have 3 to 5 years in insurance, strong customer service skills, and the ability to manage priorities. This opportunity offers growth in a collaborative environment.

Benefits

Pay and incentive plans

Benefit programs for wellness

Training programs for career progression

Sustainability programs

Qualifications

• 3 to 5 years of functional and technical experience in an insurance environment.
• Full independent adjusting license or working towards CIP designation.
• Reliable transportation required.

Responsibilities

• Investigate multi-line claims and adjust losses.
• Review and analyze experts’ reports.
• Identify and pursue subrogation opportunities.

Skills

3 to 5 years functional and technical experience in insurance

Customer service skills

Ability to manage multiple priorities

Bilingual in French

Education

Post Secondary education in insurance related field

Tools

Xactimate

Xactanalysis

Office 365

Job description

Job Description

We are currently recruiting for a Multi-Lines Claims Adjuster to join our team in our St. John's, NL office or remotely. The successful candidate will evaluate claims through loss investigation and negotiates settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships. We offer a remote work set-up for this position and regular travel to loss locations throughout the territory is expected.

Responsibilities

• Investigate multi-line claims and adjust losses
• Reviews and analyzes experts’ reports
• Selects and directs independent experts
• Identifies and pursues subrogation opportunities
• Secures and manages litigation disposition plans and budgets
• Detailed recording of file activities and transactions in both Crawford and Company and client-based systems
• Maintains accurate expense accounts
• Work with manager to maintain client relation
• Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators

Qualifications

• 3 to 5 years functional and technical experience in an insurance environment
• Full independent adjusting license or working towards CIP designation
• Experience in road adjusting including the investigation and detailed reporting of claims
• Experience handling property and/or casualty claims is preferred, but open to all claims experience
• Post Secondary education in an insurance related field considered an asset
• Working knowledge of Xactimate and Xactanalysis an asset
• Computer and reporting skills including Office 365 and Windows 10
• Ability to manage multiple priorities
• Bilingual in French would be considered an asset
• Must be a team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunity for career growth
• Reliable transportation required
• Valid driver's license is required

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

What You'll Get

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion