Moving Associate (Part-Time)

Startdate; Calgary; On-site; CAD 25,000 - 36,000; Full time

Job summary

The Women in Need Society (WINS) in Calgary is seeking a Moving Associate to support the Donation Centre team. You will partner with a Driver/Mover to collect donations, transfer inventory between WINS locations, and ensure a positive donation and delivery experience for donors, clients, and customers.

Key duties include sorting donations, loading and unloading trucks, delivering orders, and maintaining truck cleanliness and safety.

Qualifications

• Able to lift 50lbs(23kg) solo or 100lbs(45kg) with a team.
• Able to work outdoors in all weather conditions.
• Eligible to work in Canada and pass background check.
• Familiar with Calgary roads; GPS/map navigation skills.
• Willing to wear CSA steel-toed boots.

Responsibilities

• Greet donors and provide a safe, cheerful donation experience.
• Evaluate items for donation and explain unacceptable items.
• Unload donations from trucks with Driver/Mover.
• Move product between pickup locations and deliveries.
• Stack and secure items on trucks.
• Clean and maintain truck interior/exterior weekly.
• Deliver client orders with a safe delivery experience.
• Load/unload donations during inter-location transfers.
• Support Donor Center rough sort and inventory transfer.
• Maintain donor, employee, volunteer relations.

Skills

GPS navigation

Customer service

English proficiency

Job description

Working as part of the Donation Centre team, the Moving Associate partners with a WINS Driver/Mover on one of the WINS fleet of trucks, picking up individual and corporate/retail donations, transferring donations/inventory between WINS locations, and delivering inventory/free goods to WINS clients and customers, ensuring the donation/delivery experience is positive for WINS donors, clients, and customers.

Duties and Responsibilities:

Receiving Donations (when Driving or in the Donations Centre)

• Positively and kindly greet donors and provide them with a safe, cheerful, and thanks-filled donation experience
• Evaluate items for donation and make decisions on whether offered donations are acceptable. Communicate to donors regarding any unacceptable items in a kind and respectful manner
• Work with the Inventory Associates and Driver/Movers to unload donations from trucks from donor pick-ups

Gather information for tax receipt purposes, confirm with the donor, and provide to Manager - Inventory

Property and Product Care

Carefully and efficiently move product from pick-up locations onto trucks and off of trucks to delivery locations, being respectful of the property of donors, clients, customers, and WINS

Stack and secure items on trucks to ensure safe and undamaged transportation to their destination

Truck Maintenance

• In conjunction with the Driver/Mover, clean/wash the interior and exterior of the truck cab, box, and body on a weekly basis

Delivering Client and Customer Orders

• Positively and kindly greet clients & customers and provide them with a safe and respectful delivery experience

WINS Inter-location Transfers

• With the assistance of the Driver/Mover and the Inventory Associates (Donations Centre) or Store Teams (retail locations), carefully and efficiently load and unload donations/inventory

Teamwork

• Act as an ambassador for WINS both on and off the job
• Maintain excellent donor, employee, and volunteer relations through positive, kind, and professional interactions with others
• Maintain ongoing communication with management on any issues or concerns

Health & Safety and Industrial Hygiene

• Positively engage in and comply with all WINS health & safety practices, procedures, and policies
• Maintain a safe working area for all employees, donors, clients, and customers by ensuring trucks and immediate surrounding are clear of clutter

Donations Centre (When not Driving)

• Assist with efficient and consistent initial rough sort of donations (ex: clothing, household, electrical, seasonal, etc.) and transfer incoming goods to appropriate Sort Team workstations
• Safely bale recyclables and disposal items; store recycled and disposals safely until pick-up or delivery
• Ensure flow of goods through the Sort areas by providing full rough-sort bulk bins and removing empty bulk bins from the Sort areas
• Remove sorted and graded product from the Sort areas as needed to storage, recycle or disposal
• Ensure that donations/inventory is stored in the correct locations and properly counted and tracked
• Remove recycle and disposal items in conjunction with WINS selected contractor or, where necessary, directly to landfill
• Other duties as assigned from time to time.

Requirements:

Personal/ Professional Attributes

• Familiar with transportation routes and communities in the City of Calgary; navigation skills using a road map and/or GPS
• A welcoming and empathetic demeanor with an ability to build and maintain positive relationships
• Excellent client/customer/donor service orientation
• Eligible to work in Canada
• An understanding of and affinity for the WINS brand, mission, and role with our clients, customers, volunteers, donors, and community
• Provide satisfactory results from a Vulnerable Sector Search background check with the Calgary Police Service
• Effective communication skills including proficiency in verbal and written English
• Flexibility to comply with a work schedule with shifts throughout the week
• Able to stand for long periods of time
• Willing to work outdoors in all weather conditions
• Able to correctly and safely lift a minimum of 50lbs/23kg individually, and 100lbs/45kg as part of a team, on a routine, consistent, and regular basis
• Work-ready with CSA approved steel‑toed safety boots

The Women in Need Society is an equal opportunity employer. At WINS we celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

Join an organization that is making a difference in the lives of thousands of Calgary women and their families. The Women in Need Society (WINS) is a Calgary-based charity dedicated to providing essential programs, resources, and connections that help women thrive. Guided by our Mission of connecting women and their families with the resources they need to build stability and resilience;WINS works every day to create opportunities for women to move from crisis to community.

Together with donors, government, and community partners, WINS provides wrap‑around support to women experiencing abuse, poverty, social isolation, or homelessness. Our Vision is to build a community where all women are thriving and creating resilient families. As part of our commitment to sustainability and empowerment, WINS also operates a successful social enterprise through our WINS Thrift Stores and the MORE Store by WINS. These stores provide Calgarians with affordable shopping options, create meaningful employment opportunities for women, and help fund our charitable programs. By shopping and donating to WINS, Calgarians support local families while being kind to the environment.

At WINS, y your work has purpose and you will find a workplace where your expertise is valued, your ideas are welcomed, and your work contributes to meaningful, measurable change.

Integrity: Our actions match our words. We do what we say and say what we mean. Diversity: Diversity makes us stronger. We welcome and respect different people, perspectives, and experiences. Sustainability: We care for people and the planet. Our actions today impact our world tomorrow. Collaboration: We are better together. Working as a team, we strive for excellence in all we do. Innovation: We imagine the possibilities. We continuously strive toward greater impact.