Mountain Bike Rental Technician / Mechanic - Summer Operations

RED Mountain Resort; Rossland; On-site; CAD 30,000 - 60,000; Full time

Job summary

RED Mountain Resort seeks a passionate Mountain Bike Rental Technician for the summer season. The role involves maintaining rental bikes, providing exceptional customer service, and ensuring bike safety. Candidates should have experience in bike mechanics and a love for outdoor activities.

Qualifications

• At least 2 years experience as a Bike Mechanic.
• Advanced knowledge of mountain bikes, maintenance, repairs and tools.
• Strong communication and guest experience skills.

Responsibilities

• Provide service and maintenance to all fleet rental bikes.
• Engage with customers and provide guidance on rental options.
• Ensure adherence to safety and manufacturer guidelines.

Skills

Customer service skills

Bike mechanics knowledge

Communication skills

Organizational skills

Job description

Mountain Bike Rental Technician / Mechanic - Summer Operations

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RED Mountain Resort provided pay range

This range is provided by RED Mountain Resort. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$20.00 / hr - CA$24.00 / hr

RED Mountain Resort Bike Park is looking for passionate and experienced Mountain Bike Rental Technicians / Mechanics to join our team for the 2025 Summer Season!

The primary responsibility in this role will be to outfit our guests with rental bikes and equipment as well as maintain, repair and assemble the Red Mountain Bike Park rental fleet. You will also provide customer service and support for the Rentals team.

The wage rate for this position is $20-24 / hour depending on experience and qualifications.

The anticipated start date for this position is June 2025, ending in October 2025.

RESPONSBILITIES

• Provide service, basic maintenance and repairs to all fleet rental bikes.
• Cleaning and inspecting all bikes prior to service or repair.
• Complete servicing and repairs to brakes, drivetrain, wheels as well as basic suspension maintenance to the highest standard.
• Inspection of all bikes in the rental fleet prior to usage before being put back into the available fleet.
• Ensure all workspaces and the rental / service shop is clean and organized at all times.
• Build new bikes for the rental fleet.
• Provide knowledge and guidance for ordering of new bikes, in consultation with your supervisor.
• Ensure manufacturer and safety guidelines are followed for all repair and maintenance.
• Complete safety and usage checks for all bikes.
• Provide guidance to customers and act as a subject matter expert on bike mechanics.
• Perform customer service at the rentals desk.
• Assist all guests in finding the right rental bike for their needs and ensuring the bike is set up for each individual guest.
• Engaging with the team and management to ensure effective communication.
• Ensure all servicing is logged according to policy.
• Provide basic servicing when required to guest bikes.

QUALIFICATIONS & EXPERIENCE

• At least 2 years experience as a Bike Mechanic.
• Advanced knowledge of mountain bikes, maintenance, repairs and tools.
• Passion for the outdoor and cycling industry.
• Strong knowledge of the Mountain Bike Industry.
• Strong communication and guest experience skills.

Physical And Other Requirements

• Must be an intermediate to advanced bike rider that is able to test bikes as required.
• Must be able to lift 50+ pounds.
• Must be able to stand for long period of time.
• Must be able to work a variety of shifts including evenings and / or weekends.

Skills And Abilities

• Able to multi-task in a fast-paced environment.
• Able to make quick decisions using good judgement and knowledge of bike mechanics.
• Effective verbal and written communication skills are essential.
• Work effectively in a team environment.
• Strong organizational skills.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

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Technician Mechanic • Rossland, Regional District of Kootenay Boundary, Canada