Mortgage Specialist

BMO Financial; Orangeville; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading financial institution as a Mortgage Specialist, where you will help customers achieve home ownership. This role offers the opportunity to develop a strong referral network, drive sales, and provide exceptional customer service. With industry-leading training and support, you will play a crucial role in expanding the bank's presence in the mortgage market while enjoying competitive earnings potential.

Benefits

Health Insurance

Tuition Reimbursement

Retirement Plans

Qualifications

• Typically 3-5 years of relevant experience.
• In-depth understanding of mortgage lending and regulatory requirements.

Responsibilities

• Cultivate and manage relationships with referral networks.
• Identify sales opportunities and develop marketing programs.
• Guide customers through the mortgage application process.

Skills

Interpersonal Skills

Sales Skills

Negotiation Skills

Customer Service Skills

Analytical Skills

Problem Solving

Collaboration

Education

Post-secondary Degree

Job description

Full Job Description

Application Deadline: 05/30/2025

Address: 274 Broadway Street

Job Family Group: Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

This role involves cultivating, building, and managing relationships with a referral network to generate a pipeline of new mortgage business and increase BMO’s share of the home financing market. Responsibilities include identifying sales opportunities, developing marketing and sales programs, supporting community engagement, guiding customers through mortgage processes, and maintaining compliance with policies and regulations.

• Proactively contact referral and origination sources through national and local partnerships.
• Assist with targeted marketing programs and initiatives.
• Search for cross-sell and up-sell opportunities to meet sales and profitability goals.
• Support the delivery of marketing campaigns and community involvement activities.
• Expand networks via referrals and existing relationships.
• Participate in community events to enhance the Bank’s presence.
• Serve as a customer advocate during application and processing activities.
• Complete onboarding and ensure excellent customer service.
• Guide customers throughout the mortgage application process.
• Partner with branch teams for customer hand-offs and documentation.
• Resolve issues promptly and escalate when necessary to meet customer expectations.
• Refer customers to appropriate banking products and services.
• Stay informed about industry trends, regulations, and customer needs.
• Analyze data and prepare reports to support operational and strategic decisions.
• Maintain operational integrity by completing transactions according to guidelines.
• Build and maintain strong referral relationships to generate mortgage originations.
• Perform routine tasks within service level agreements and ensure data accuracy.
• Think creatively and propose innovative solutions.
• Work independently with broader responsibilities as needed.

Qualifications:

• Typically 3-5 years of relevant experience and a post-secondary degree or equivalent.
• In-depth understanding of mortgage lending and regulatory requirements.
• Strong interpersonal, sales, negotiation, and customer service skills.
• Knowledge of personal banking, investments, trust services, and commercial lending.
• Strong negotiation and relationship management skills.
• Excellent communication, collaboration, analytical, and problem-solving skills.

Salary: Commission-based pay. Salaries vary based on location, skills, experience, and qualifications. The listed salary is the expected target for the first year, potentially including performance incentives, bonuses, and benefits such as health insurance, tuition reimbursement, and retirement plans.

About Us: At BMO, we are driven by a shared Purpose: Boldly Grow the Good in business and life. We aim to create positive change for our customers, communities, and employees. We support your growth with training, coaching, and development opportunities. For more information, visit our website. BMO is committed to an inclusive, equitable, and accessible workplace. Accommodations are available upon request for candidates during the selection process.