Mortgage specialist

BMO Financial Group; Burnaby; On-site; CAD 60,000 - 90,000; Full time

Job summary

BMO Financial Group is seeking a Mortgage Specialist to help customers achieve home ownership. This role involves managing client relationships, generating mortgage sales, and providing exceptional service. Candidates should have a strong background in mortgage lending and excellent interpersonal skills. Join BMO to leverage your entrepreneurial spirit and enjoy competitive earning potential.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement plans

Qualifications

• 3-5 years of relevant professional experience.
• Possess appropriate credit qualifications.
• Deep understanding of mortgage lending processes.

Responsibilities

• Cultivate and manage relationships for mortgage sales.
• Design and implement marketing programs.
• Provide exceptional customer service.

Skills

Interpersonal skills

Sales skills

Customer service

Negotiation skills

Analytical skills

Education

Post-secondary education in a related field

Job description

Date limite pour présenter sa candidature : 05/30/2025

Adresse : 7075 Kingsway Avenue

Groupe de famille d'emploi : Ventes et service, Services bancaires aux particuliers

Join BMO - imagine the possibilities

Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role - helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Responsibilities

1. Cultivate, grow, and manage relationships with sources of client referrals and new requests to generate mortgage sales opportunities and increase BMO's market share in home financing.
2. Actively identify sales opportunities and refer them to colleagues if applicable.
3. Design and implement effective marketing and sales programs to boost organizational results.
4. Maintain compliance with policies, operational guidelines, and legal and regulatory requirements.
5. Proactively communicate with sources of client referrals and new requests, establishing local partnerships for mortgage financing consultations.
6. Assist in implementing targeted marketing programs, promotions, and initiatives.
7. Seek cross-selling and upselling opportunities to meet branch sales and profitability targets.
8. Support the execution of strategic initiatives and participate in business planning.
9. Build and enhance the bank's presence in the community through participation in trade shows, conferences, and related activities.
10. Provide exceptional customer service, building trust through expertise and tailored support.
11. Guide clients through mortgage applications and processing activities.
12. Collaborate with branch teams for client transfers and to identify clients needing other banking products.
13. Resolve or escalate issues to ensure client expectations are met and funds are disbursed timely.
14. Stay informed about client needs, sector trends, best practices, and regulatory requirements.
15. Analyze data and provide insights and recommendations.
16. Prepare reports and dashboards based on data analysis.
17. Perform routine transactions and document updates in internal systems.
18. Establish relationships with third parties to generate mortgage leads and requests.
19. Execute transactions in compliance with guidelines to maintain operational integrity.
20. Possibly specialize in a particular business sector or group.
21. Think creatively and propose new solutions.
22. Exercise judgment to identify and solve problems within set boundaries.
23. Work independently with broader tasks as needed.

Qualifications

1. Typically three to five years of relevant professional experience with post-secondary education in a related field, or equivalent combination of education and experience.
2. For roles requiring lending qualifications, possess appropriate credit qualifications and knowledge.
3. Deep understanding of mortgage lending processes and regulatory requirements.
4. Strong interpersonal, sales, customer service, and negotiation skills.
5. Expertise in self-management, teamwork, personal loans, and relationship management.
6. Functional knowledge of retail banking, investments, trust services, small business and corporate loans, and cash management.
7. Extensive knowledge of the real estate sector and mortgage market.
8. Excellent negotiation skills.
9. Specialized skills acquired through education or work experience.
10. Proficient communication skills, both oral and written.
11. Strong collaboration and teamwork skills.
12. Advanced analytical and problem-solving skills.
13. Influence capability.

Salary: Commission-based compensation. Total compensation varies based on factors like location, skills, experience, and qualifications. Additional benefits include health insurance, tuition reimbursement, accident and life insurance, and retirement plans. For more info, visit: https://jobs.bmo.com/ca/fr/R%C3%A9mun%C3%A9ration-globale

About us: At BMO, our shared purpose is to make a difference in lives and businesses. We aim to create positive, sustainable change for our clients, communities, and people. We foster an inclusive, innovative environment that values diverse perspectives and supports your growth and success. Learn more at https://jobs.bmo.com/ca/fr

BMO is committed to an inclusive, equitable, and accessible workplace. Accommodations are available upon request. Contact your recruiter for assistance.