Mopar Express Lane Dealer Consultant

Helm Inc.; Calgary; On-site; CAD 65,000 - 95,000; Full time

Job summary

Helm Inc. in Western Canada is actively hiring to support Stellantis dealership service departments across the United States & Canada.

Based in Calgary/Edmonton, you will implement Express Lane service programs and train dealership personnel to improve service efficiency and profitability. You will develop training materials, deliver on-site training, and coach staff while traveling up to 80% to cover assigned territories.

Qualifications

• Develop training presentations and deliver on-site dealership training of express lane processes and services.
• Install both basic and advanced express lane processes and services.
• Coach and counsel dealership personnel.
• Demonstrate strong organizational and scheduling skills to manage time and training effectively.
• Collaborate with dealership management to improve express lane performance and profitability.
• Assist dealers with improving LOF and MPI, and track progress across assigned territory.

Responsibilities

• Develop training materials and conduct on-site training at dealership service departments.
• Implement basic and advanced express lane processes across multiple locations.
• Coach dealership staff and monitor training outcomes.
• Schedule and coordinate training across a wide geographic area.
• Collaborate with dealership decision-makers to drive service profitability.
• Monitor LOF and MPI improvements and report metrics.

Skills

On-site training delivery

Dealership coordination

Travel readiness

Training program development

Tools

MS Excel

MS PowerPoint

Job description

Description

Actively hiring in Western Canada, based in Calgary / Edmonton

Helm is a fast-growing company that is seeking dealer consultants for Stellantis dealership service departments across the United States & Canada. This position will work directly with Chrysler, Dodge, Jeep, and RAM dealerships to implement service strategies with dealership personnel to grow the Express Lane Service Program. As a member of our team, you will implement, train, and monitor dealers on express lane services in assigned territory dealerships.

Helm is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Helm benefits:

Medical, dental, & vision benefits, company paid life insurance, generous PTO, and paid holidays.

Requirements

• Develop training presentations and deliver on-site dealership training of express lane processes and services
• Install both basic and advanced express lane processes and services
• Coach and counsel dealership personnel
• Demonstrate strong organizational and scheduling skills to manage time and training effectively
• Work cooperatively with decision-makers at all levels of dealership management to increase objectives, including but not limited to: Express Service processes, Customer Retention and Dealer profitability
• Assist dealers with improving Lube Oil Filter (LOF) and Multi-Point Inspection (MPI).
• Track metric progress of assigned dealers within a geographic area of responsibility, while qualifying and evaluating new dealerships for service strategy implementation

Experience of the Automotive Express Lane Dealer Consultants:

• Five plus (5+) years of experience with Service Program in OEM Dealer or Retail environment or equivalent experience.
• Technical skills: car and truck maintenance and repair
• On-Site Dealership Training
• Strong MS Excel and MS PowerPoint skills
• Ability to travel up to 80% with overnights required