MONTREAL [Hybrid] - Bilingual Application Production Engineer (FR/EN)

QUANTEAM (RAINBOW PARTNERS Group); Montreal; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading consulting firm is seeking an Application Production Engineer to support capital market activities in Montreal. The role involves managing application support, incident management, and contributing to production changes while ensuring close collaboration with various departments. Candidates are expected to have strong technical skills and a good understanding of financial markets.

Qualifications

• Experience in incident management and root cause identification.
• Knowledge in finance and financial products is beneficial.
• Good understanding of ITIL processes is essential.

Responsibilities

• Manage case and incident management in collaboration with support teams.
• Validate and recommend technical solutions for production.
• Complete production changes and validation tests.

Skills

Agility process

Scripting (ksh, VBA, PowerShell, Perl)

Control-M

SQL

Monitoring tools

ITIL processes

Documentation writing

Job description

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About the Company:

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

We are looking for an Application Production Engineer for one of our clients, an investment bank set in Montreal.

Role Overview :

The team manages the information system for capital markets activities (pre-trade, post-trade, risks). The covers application support, maintenance and developments of the application information system.

The team is responsible for Pre-Trade workflows with multiple Sales-Traders applications dedicated by product and a global blotter to centralize all the transactions done in one tool.

The team is responsible for a global application to monitor the commercial activity of Capital Markets in coordination with the Marketing/Sales/e-business/Middle Office departments. This application is used by Sales to manage their transactions, their sales margins and their performance.

The candidate will have to provide technical support for Sales, Indicative Contribution, and Sales E-Negotiation Trader applications. The applications concerned are the result of internal developments around pre-trade Sales-Trades workflow.

The technical support team is involved in managing changes and putting them into production with the Build and QA teams.

Key responsibilities:

The responsibilities of this role include, but are not limited to :

Case and incident management in collaboration with functional support teams, MOA, MOE and infrastructure:

• Incident management, including root cause identification

• Perform actions necessary to restore service

• Documentation of incidents and updating of procedures

• Problem management and monitoring

Change and production management:

• Contribution and validation of architecture documents in the project phase

• Recommending technical solutions in production standards

• Validate changes from a technical point of view; validate deployment scripts and procedures.

• Making pre-production and UAT changes

• Completion of production changes and validation tests...

Required Qualifications and Skills:

• Agility process

• Good knowledge of scripting (ksh, VBA, PowerShell, Perl)

• Good knowledge of Control-M

• Experience using Monitoring tools: use and configuration of an ITRS monitoring tool

• Good knowledge of SQL

• Basic knowledge of financial markets and products finance

• Knowledge of ITIL processes

• Good documentation writing skills

Language:

French : Mandatory

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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