Monitor/Aide

First Student; Surrey; On-site; CAD 27,552 - 30,307; Full time

Benefits offered by this job

Career advancement

Positive work environment

Job summary

First Student in Surrey is hiring a Monitor/Aide to support safe, reliable school transportation. You will monitor passenger welfare, assist drivers, help with loading/unloading, and perform basic bus checks. Early morning shifts are required to meet routes and schedules.

We value punctuality, clear communication, attention to detail, and the ability to stay calm in busy mornings. Training is provided and there are growth opportunities within North America's leading student transportation

Qualifications

• Good verbal communication skills.
• Attention to detail.
• Early morning availability.
• Judgement/problem solving skills.
• Ability to manage high degrees of stress.

Responsibilities

• Knows the route and remains alert to monitor the welfare of passengers while in route.
• Communicates behaviour problems and conditions of various stops with the driver.
• Assists in pre-trip and post-trip inspections of the bus.
• Assists students in the loading and unloading process.
• Cooperates and communicates with school personnel, students, and parents.
• Attends all safety and training meetings.
• Conducts emergency evacuation from the bus, including use of exiting by emergency door.
• Opens and closes service doors and moves up and down steps multiple times daily.
• Cleans the inside of the bus.
• Assists driver when necessary to safely direct the vehicle backwards.
• Loads, secures and unloads wheelchairs.

Skills

Good verbal communication

Attention to detail

Early morning availability

Judgement/problem solving

Ability to stay calm under pressure

Job description

Now Hiring Monitor/Aide. At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to-day management, and assists drivers in safe operation of routes. This position pays $20.15 per hour.

Benefits

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment

Responsibilities

• Knows the route and remains alert to monitor the welfare of passengers while in route
• Communicates behaviour problems and conditions of various stops with the driver
• Assists in pre-trip and post-trip inspections of the bus
• Assists students in the loading and unloading process
• Cooperates and communicates with school personnel, students, and parents
• Attends all safety and training meetings
• Conducts emergency evacuation from the bus, including use of exiting by emergency door
• Opens and closes service doors and moves up and down steps multiple times daily
• Cleans the inside of the bus
• Assists driver when necessary to safely direct the vehicle backwards
• Loads, secures and unloads wheelchairs

Required Experience and Skills

• Good verbal communication skills
• Attention to detail
• Early morning availability
• Judgement/problem solving skills
• Ability to manage high degrees of stress

First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team!

First for a reason

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.