Modification Technician

Job Description

Sector: Life insurance
Type: Contract

Mode: Hybrid
Office: Toronto/ Montréal/ Québec / Vancouver

Are you recognized as being proactive, autonomous and dynamic? Are you looking for an administrative job in the insurance field where you can put your creative side to good use by proposing new ideas for improvement? We've got a job for you!

Our Individual Insurance team is looking for an Administrative Technician to process various changes to life insurance policies.

More specifically, as part of your duties, you will:

• Process and code transactions in computer systems related to complex policy changes such as conversions, additions and reductions.
• Perform various accounting tasks such as balancing accounts and making deposits.
• Respond to customers' needs regarding their individual life insurance policies.
• Initiate calls or written correspondence to clarify incomplete or ambiguous requests from customers, representatives or agencies.
• Collaborate effectively with the team to meet file processing deadlines.
• Support the Customer Service team by responding to telephone and e-mail inquiries.
• Suggest improvements to streamline processes and increase efficiency.

Profile required:

• BAC in administration, insurance and financial services or other related field.
• 1 to 2 years' experience in a similar position.
• Knowledge of Office suite.
• Advanced level of English language skills, both oral and written, to process account changes, policy amendments and review daily and weekly reports in English and interact with English-speaking colleagues and customers regarding transfers and updates, from across Canada, on a daily basis.

Are you committed to quality work? Are you recognized for your autonomy and analytical skills? Apply now and start your career with iA Financial Group!

Compensation:

The typical hiring range for this position is between $48,000 and $55,000; the base salary offered is based on location and may vary depending on skills, job knowledge, experience and internal equity. All permanent iA employees are also entitled to an annual bonus.

At iA, we are committed to a fair, market-based compensation structure. Our market data is updated annually to reflect the most recent market conditions.

#LI-HYBRID #LI-SD1

Location(s): Québec, Québec Other Possible Location(s): Toronto, Ontario; Vancouver, British Columbia
Company: iA Financial Group

Posting End Date: 2025-04-04

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.