Mobile Security Officer

CareerArc; Kamloops; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking dedicated Mobile Officers to enhance safety and security across their operations. This role is perfect for those who thrive in dynamic environments and enjoy driving while ensuring the well-being of others. You will be responsible for patrolling assigned areas, responding to emergencies, and providing leadership to fellow officers. With a strong emphasis on customer service and professionalism, you will play a vital role in upholding the company's high standards. Join a team that values its members and offers opportunities for growth, competitive pay, and unique experiences on the job. If you have a passion for security and a commitment to excellence, this is the opportunity for you.

Benefits

Competitive Pay

Shift Differentials

Sign-on Bonus

Company-paid Training

Medical Insurance

Life Insurance

Dental Insurance

Paid Sick Days

Flexible Shifts

Promotion from Within

Qualifications

• Must hold a valid Security License and Class 5 Driver’s License.
• Strong knowledge of local area and driving in various conditions.

Responsibilities

• Patrol assigned sites and respond to emergencies and alarms.
• Assist in training new officers and maintaining fleet.

Skills

Customer Service Skills

Problem-Solving

Leadership

Driving Skills

Multitasking

Communication Skills

Education

Security License

Basic Security Training

Tools

Patrol Vehicle

Safety Gear

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

YOUR NEXT OPPORTUNITY

Are you looking to take your security career to the next level? As a Mobile Officer, you’ll play a critical role in maintaining the highest standards of safety and security within our organization. Your leadership and problem-solving skills will be key in ensuring smooth operations and efficient communication across sites.

Few perks of working with the Mobile team:

• Competitive Pay: We offer competitive wages that are aligned with industry standards and rewarding hard work and dedication.
• Shift differentials: We offer a shift differential for employees working night shifts, providing additional compensation on top of the regular hourly rate.
• Unique Experience: Drive the amazing Paladin Patrol vehicle.
• Safety First: We provide essential gear, including a slash vest and steel-toe boots, to ensure your safety.
• Flexible Shifts: Choose from day, afternoon, or night shifts to fit your schedule.
• Independence & Variety: The job is a mix of both on the road and patrolling. If you enjoy driving, this is the perfect role for you, as you'll be out there actively working and patrolling.
• Sign in Bonus: We are offering a $500 sign-on bonus to employees who successfully complete 6 months of employment with us. The bonus will be paid in two installments: the first after one month of successful employment, and the second after completing six months with the company.

WHAT YOU WILL DO

As a Mobile Officer, you will provide support to the Mobile Field Supervisors (MFS) by assisting with the training of new officers, fleet maintenance, and offering valuable site information. You’ll help supervise and guide Officers, support special coverages, and ensure efficient branch operations after hours. Additionally, you’ll take charge of resolving any on-site issues, escalating only when necessary. Your work will ensure that all security operations run smoothly.

PROCEDURE

The Mobile Officer’s responsibilities are to patrol sites assigned to your run sheet, respond to alarm & emergency dispatches, and respond to officers requiring assistance. They are also to ensure that all mobile security operations are organized, conducted appropriately, and that the policies and objectives of Paladin’s management are carried out accordingly.

SPECIFIC DUTIES:

• The Mobile Officer shall ensure guidelines and standards are adhered to, including the inspection of officers’ Security Licenses at other sites. All officers must hold a current, valid Security License. If an officer should fail to do so, Paladin Operations must be contacted immediately for further instruction.
• All Mobile members are to follow direction of the Mobile Field Supervisor, to be attired professionally and in a manner consistent with Paladin’s policies on dress and deportment.
• The Mobile Officers are requested to carry out daily duties which include checking emails and answering any pressing issues, discussing any events that may have happened with the previous shifts at shift-change with oncoming or off-going officers, ensuring daily paperwork has been completed.
• Incident reports, shift pass-ons, Shift Hazard Assessments, are to be completed, written properly by the end of your shift.
• Vacation requests must be taken in a timely fashion and allowed only if there are no scheduling conflicts that would incur overtime.
• Assist with minor fleet maintenance and repairs and notify any issues to the Mobile Field Supervisor or Manager.
• Assist with monthly audits and safety inspections without fail, maintain records, and prepare incident reports and other safety and security incident documentation.
• Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period.
• There will also be unscheduled and scheduled meetings to attend, last minute bookings for sick employees, and coverage of shifts if necessary.
• While on shift, the Mobile Officer will respond to all emergencies and take command of the situations as they pertain to the contract until a Paladin Supervisor or Manager can attend.
• Perform any and all other duties as required or assigned to them by the Mobile Field Supervisor and Manager.

YOU'RE A GREAT FIT IF YOU:

• Have an unrestricted Class 5 Driver’s License.
• Possess strong knowledge of Kamloops and the surrounding areas.
• Are confident driving in a variety of road conditions.
• Represent Paladin with professionalism and strong customer service skills.
• Communicate effectively with clients, emergency personnel, and the public.
• Can multitask, work under pressure, and make sound decisions in emergencies.
• Follow written and verbal instructions, including writing comprehensive reports.
• Maintain patrol records accurately.
• Handle confidential information with a high degree of discretion.
• Great availability for overnights as shift timings will mostly be 00:00-08:00 or 20:00-04:00.

All our Officers are required to carry a valid Security License. We also provide Basic Security Training to those who have not been through the course previously.

PALADIN OFFERS YOU:

• Competitive wages.
• Promotion from within.
• Company-paid training & uniforms.
• Benefits & recognition programs.

Paladin Security is one of Canada’s Best Employers. We have been awarded for our outstanding corporate culture, approach to management and our customer service. Join our winning team today!

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Sick Days

Screening Requirements: Criminal Background Check, Employment Verification