Mobile Outreach Worker - Victoria

Pacifica Housing; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Eine innovative Organisation, die sich der Bereitstellung sicherer und erschwinglicher Wohnmöglichkeiten widmet, sucht einen Mobile Outreach Worker. In dieser Rolle bieten Sie umfassende Unterstützung für Mieter und setzen sich für deren Bedürfnisse ein. Sie arbeiten eng mit einem engagierten Team zusammen, um Dienstleistungen nach dem 'Housing First'-Prinzip zu liefern und unterstützen Mieter bei der Überwindung von Herausforderungen im Zusammenhang mit Obdachlosigkeit, Sucht und psychischen Gesundheitsproblemen. Diese Position bietet die Möglichkeit, einen positiven Einfluss auf das Leben von Menschen in der Gemeinschaft zu haben, während Sie in einem unterstützenden und integrativen Arbeitsumfeld tätig sind.

Benefits

Wettbewerbsfähiges Gehalt

Leistungsstarke Benefits

Pensionsplan

Wellness-Programme

Karriereentwicklungsmöglichkeiten

Hunde-freundliches Büro

Qualifications

• Erfahrung in der Bereitstellung von Unterstützungsdiensten für benachteiligte Bevölkerungsgruppen.
• Kenntnisse über psychosoziale Rehabilitation und harm reduction Praktiken.

Responsibilities

• Bereitstellung umfassender Unterstützungsdienste für Mieter.
• Transport und Unterstützung von Mietern bei Community-Terminen.

Skills

Konfliktmanagement

Krisenprävention

MS Office

Mobile Kommunikation

Education

Ausbildung im Bereich soziale Dienste

Erfahrung im Non-Profit-Sektor

Job description

Title: Mobile Outreach Worker - Victoria

Competition: 25-027

Reports to: Manager of Supportive Housing

Union: BCGEU

Compensation: $26.51-$28.80/hour

Schedule: 3:00pm - 11:30pm, Wednesday to Saturday and every other Tuesday (72 hours bi-weekly)

Status: Full time, Regular

Posting Closing Date: May 20, 2025 at 4pm

Organizational Focus: Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice. Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Position's Primary Objectives: Mobile Outreach Workers are accountable for providing comprehensive, on-going support services to tenants of Pacifica Housing, including:

1. Supporting and advocating for tenants in community;
2. Delivering person-centered support services and programs following a "housing first" philosophy to tenants as part of a dedicated team;
3. Supporting tenants through a PSR approach;
4. Providing back-up support for site staff;
5. Attending to overdoses and administering naloxone.

Key Responsibilities:

1. Provides comprehensive, on-going support services to tenants of Pacifica Housing by:

• Transporting, supporting and advocating alongside tenants with community appointments such as Ministry services, medical, psychiatric, counselling, etc.;
• Providing input to supportive housing staff, counsellors and other professionals with regard to the development of appropriate program plans;
• Providing support for a wide variety of off-site & on-site programming including life skills and recreational activities;
• Monitoring client mental health and substance use and determining when to provide additional support;
• Assisting with case management by participating in maintaining case notes and reports, identifying potential problems and reporting any difficulties;
• Recognizing, analyzing and responding to potential emergency situations;
• Providing life skills training such as meal preparation, housekeeping, personal care and personal management skills;
• Assisting tenants with financial management including co-ordinating with the public trustee, budgeting and ensuring rent payments are made;
• Encouraging and facilitating tenant participation in decision-making regarding housing and support policies and practices;
• Assisting with the food access program;
• Providing transition support for tenants moving in and out of properties;
• Supervising and supporting tenant participation in the community volunteer program;
• Liaising and actively planning with community resources including Assertive Community Treatment (ACT) teams, mental health and health care practitioners, police and emergency services as well as referrals to essential services and programs for tenants;
• Providing support to tenants experiencing health issues including end of life support;
• Advocating for tenants who are experiencing oppression, stigmatization and/or discrimination within the community.

Additional property management functions include providing direct assistance to tenants during pest control or maintenance activities and assisting with minor repairs.

Administrative responsibilities include maintaining statistics, logbooks, preparing incident reports, assisting in policy development, and supporting fundraising and community engagement activities.

Other duties involve maintaining contact with team members, providing backup support, and participating in community meetings and case conferences.

Requirements:

Qualifications: An equivalent combination of education and experience may be considered. Education in a related human/social service field, conflict resolution/crisis prevention training and experience are assets. Recent experience in the non-profit housing sector or social services, especially with populations impacted by homelessness, addictions, mental health issues, or other barriers, is preferred. Knowledge of the psychosocial rehabilitation model, harm reduction, and "Housing First" practices is essential. Skills in conflict management, crisis prevention, and proficiency in MS Office and mobile communication are required.

Additional Criteria: Criminal Record Check with Vulnerable Sector, First Aid Certification, Naloxone training, valid driver’s license, and access to a reliable vehicle with appropriate insurance are mandatory.

Benefits: Competitive salary, benefits package, pension plan, wellness programs, career development opportunities, and a dog-friendly office environment.

Pacifica Housing is committed to diversity and inclusion, welcoming contributions from all backgrounds and identities.