Mission Specialist, Land C5ISR

General Dynamics Missions System International; Calgary; Hybrid; CAD 80,000 - 95,000; Full time

Job summary

A leading defense technology firm is hiring a Mission Specialist in Calgary, Alberta. This role involves using military operational knowledge to enhance customer relations and provide mentorship in both classroom and field environments. Ideal candidates should have at least seven years of military experience and demonstrate strong problem-solving and communication skills. The position offers a hybrid work model, competitive salary ranging from $80,000 to $95,000 CAD annually, and a comprehensive benefits package.

Benefits

Comprehensive medical, dental, and vision coverage

Employee & Family Assistance Program (EFAP)

Onsite fitness facilities

Defined Contribution Pension Plan (DCPP)

Flexible time away for rest and renewal

Qualifications

• Minimum seven years of military experience is required.
• Excellent customer service and communication skills.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Utilize operational expertise to ensure accurate end-user requirements capture.
• Provide mentorship and guidance in classroom and field settings.
• Report system-related problems across all functionalities.

Skills

Military operational knowledge

Customer relations skills

Problem-solving abilities

Communication skills

Attention to detail

Job description

Build bold. Deliver impact. Win together.

At General Dynamics Mission Systems–Canada, we’re not just engineering technology—we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If you’re looking for meaningful work that contributes to a safer, more secure world, you’ll find purpose here. Every day, your skills will directly impact programs that matter.

Job Description

We are currently hiring for a Mission Specialist to join our LandC5ISR team in Calgary. As a Mission Specialist, you will leverage your military operational knowledge to drive customer relations, provide mentorship and system support in both classroom and field environments. You will provide actionable insights through detailed field reports and user feedback, helping to refine procedures, and system enhancements for optimal mission readiness.

Your day to day will include:

• In the role of Mission Specialist, you will utilize operational expertise to ensure end-user requirements are accurately captured, communicated, and prioritized.
• Leverage your military operational knowledge in customer relationsand with the engineering and integration teams
• Providementorship and guidance to users, both in the classroom and in the field, ensuring their proficiency with our systems.
• Report system-related problems, covering all aspects of functionality, hardware, software, firmware, operating manuals, training, and usage.
• Provide detailed written reports identifying observations from the field, including baseline delivery, equipment performance, procedures, and training effectiveness.
• Gather ongoing feedback from the field force, providing valuable insights to enhance system usage and recommending changes to training and standard operating procedures as needed.
• Support integration activities including communication system testing, field trials and user experience events
• Deliver in person presentations to provide status updates and attend planning sessions with internal teams and customers

How We Work

• Work Schedule: 37.5 hours per week
• HybridA mix of onsite and work from home
• Travel:This role does require some travel

Qualifications

• Minimum Seven (7) years of military experience
• Excellent customer service and communication skills.
• Establish and maintain positive relationships with clients, ensuring their satisfaction with our products and services.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team environment.
• Flexibility to travel to customer sites as required.

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

Additional Information

What We Offer
The hiring range for this position is $80,000 – $95,000 CAD annual.

Our goal is to provide a fair and competitive offer based on an assessment of internal equity and your qualifications, including:

• Technical and non-technical skills
• Education and certifications

Benefits
At General Dynamics Mission Systems–Canada, we prioritize work-life balance. As a fulltime regular/term employee, you can enjoy a supportive, friendly and respectful environment with a competitive total rewards package.

• Comprehensive medical, dental and vision coverage for you and your eligible dependents, from day one of employment at no cost to you.
  • Flexible benefit options available (including HCSA).
  • Emergency medical travel insurance.
  • 24/7 virtual health care services.
• Employee & Family Assistance Program (EFAP) – counselling, life coaching, lifestyle change support, and financial planning.
• Onsite fitness facilities & employee resource groups.
• Defined Contribution Pension Plan (DCPP) with employer contributions after 3 months of service.
  • Access to financial advisors for investment advice and comprehensive financial planning.
  • Voluntary Registered Retirement Savings Plan (RRSP) accessible from day one.
• Flexible time away to rest and renew with vacation, holidays, vacation purchase plan and parental leaves (with top up options).
  • Sick leave and disability programs.
• Grow your career your way with free access to a learning platform offering a wide range of courses and resources.
  • Educational Assistance Program to support formal learning.
  • Self-directed mentoring opportunities.
  • Reimbursement for professional and industry-related memberships and dues.
• Employee discounts on travel, home and auto insurance, as well as services and activities.
  • Free onsite parking.
  • Annual scholarship program for children of GD employees.
  • Employee social clubs and recreational activities.
• Purposeful Innovation:You’ll work on innovations that genuinely make a difference. You’ll apply advanced thinking, design expertise, and practical problem-solving to help equip military and allied forces with leading-edge systems. You’ll be surrounded by some of the brightest minds in the defence sector, contributing to next‑generation technologies in an environment that celebrates creativity, new ideas, and modern solutions.
• Connection: We believe people do their best work when they feel they belong, and their ideas can flourish. Different perspectives, experiences, and ways of thinking help us innovate and grow. Strong relationships with our teammates help us unite, overcome challenges, and deliver the world‑class quality we’re known for. Here, we are committed to inclusivity and ensures every individual feels valued, respected, and empowered.
• Challenging and Rewarding Career Pathways:Your career path matters to us. From mentorship and regular check‑ins with your leader to educational support, professional certifications, and continuous training, you’ll have the resources you need to thrive. We encourage internal mobility so you can explore different business areas, broaden your skillset, and expand your network. You’ll be working on high‑profile, impactful projects that challenge your skills, expand your expertise, and allow you to both learn from mentors and guide others along the way.

Accommodation
If you require accommodation during any stage of the application process, please contact Human Resources via [e-mail].

Closing Date
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.