(mining&metals), Middle Information Developer, TSCM-41680

Eleks; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading IT services company is seeking a Junior - Middle Information Developer to create and edit technical documentation. Responsibilities include understanding product requirements, writing and editing documentation, and collaborating with senior staff. Ideal candidates should have advanced MS Word skills and excellent communication abilities. This role offers an opportunity to grow within a supportive environment.

Qualifications

• Experience creating documentation following the Microsoft Style Guide.
• Good experience working with documents.
• Good understanding of DDLC.

Responsibilities

• Understand product requirements and identify publication needs.
• Write technical documentation that conforms to publication standards.
• Communicate the status of documentation tasks.

Skills

Documentation following the Microsoft Style Guide

Advanced MS Word

English (Advanced+)

Excellent communication skills

Analytical skills

Education

Degree in Translations, Philology, or Applied Linguistics

Job description

Overview

ELEKS Information Development Office is looking for a Junior strong - Middle Information Developer in Poland.

About Project

Our client is a global metal commodity trading company, among the top three in the world, with headquarters in Europe. They specialize in both base and precious metals and are considered one of the leading merchandisers in the industry.

Requirements

• Experience creating documentation following the Microsoft Style Guide
• Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring
• Advanced in MS Word
• English - Advanced+ level
• Excellent communication and negotiation skills
• Good analytical skills
• Good understanding of DDLC
• Degree in Translations, Philology, or Applied Linguistics would be a plus

Responsibilities

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
• Communicate the status of documentation tasks in progress to ensure timely delivery
• Interview subject matter experts to obtain ongoing details on the projects
• Create documentation templates for various document outputs
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
• Create various types of video documentation under supervision of senior staff
• Implement and support single-sourcing, structured authoring, and minimalism
• Create documentation interactivity elements (index, hyperlinks, related topics, etc.)
• With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product
• With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)
• Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
• Follow all stages of documentation development and provide high-quality results
• Translate technical texts that require minor review and editing from senior staff
• Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS
• Take active (or passive) part in competence development events of IDO
• Take part in coaching and mentoring of the junior staff