Middle Office Operations Analyst

Moomoo Inc.; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

Moomoo Canada is seeking a Middle Office Operations Analyst to join their fast-growing team in Toronto. You will be responsible for handling client requests swiftly and accurately, collaborating with various teams, and utilizing your expertise in the Canadian brokerage industry. This opportunity comes with competitive salary, benefits, and a chance to grow within a leading fintech company in a stunning office environment.

Benefits

Competitive salary and comprehensive benefits

Performance-based incentives

Opportunities for professional growth

Beautiful office space with stunning views

Qualifications

• 1-2 years experience in the Canadian stock brokerage industry.
• Knowledge of financial products, brokerage funding, and transfer workflows.
• Excellent English verbal and written communication skills.

Responsibilities

• Review and process client requests with speed and accuracy.
• Collaborate with partners and teams to find client solutions.
• Respond to a high volume of requests, prioritizing according to urgency.

Skills

Attention to Detail

Communication Skills

Organizational Skills

Self-starter

Education

Completion of Canadian Securities Course

Tools

Broadridge Dataphile

Job description

Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ : FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures.

Having launched in Canada just over a year ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city’s Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a dynamic Middle Office Operations Analyst.

Key Responsibilities :

• Review, triage and process client requests (Transfers, withdrawals etc.) with speed and accuracy
• Respond to a high volume of requests daily prioritizing according to urgency.
• Take a proactive approach to client solutions, collaborating effectively with external partners and internal teams to assess customer needs and deliver appropriate solutions.

Minimum Requirements :

• Must have a minimum of 1–2 year’s experience within the Canadian stock brokerage industry
• Knowledge of financial products and procedures, stocks and equity options
• Good understanding of back office, wealth management operations, financial products and procedures
• Knowledge and experience of brokerage funding and transfer workflows is an asset, such as interac e-transfers, Bank EFTs, bill payment network, and wire transfers.
• High level of accuracy and attention to detail.
• Excellent English verbal and written communication skills.
• Self-starter with the capacity to work independently, along with flexibility and willingness to assist others
• Strong organizational skills, with the ability to prioritize important and time-sensitive tasks
• Experience with Broadridge Dataphile is an asset
• Completion of Canadian Securities Course or other investment related courses is an asset

What We Offer :

• Competitive salary, comprehensive benefits, and performance-based incentives
• Opportunities for professional growth in a fast-growing fintech company
• Beautiful office space in mid-town Toronto with stunning city views
• Work in a company that’s a global leader in online brokerage and wealth management

How to Apply :

If you are a results-driven individual with a passion for operations and technology in the trading world, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Join Moomoo Canada and help shape the future of retail trading in Canada!

Disclaimer :

Moomoo Financial Canada (MFC) is an equal opportunity employer committed to fostering an inclusive and diverse workplace. WE welcome applications from all qualified individuals, including but not limited to those from racialized communities, Indigenous peoples, persons with disabilities and members of the LGBTQ+ community.

MFC is committed to providing reasonable accommodations throughout the recruitment process in accordance with the Accessibility For Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage, please let us know, and we will work with you to meet your needs.

All employment offers are contingent upon meeting any applicable regulatory, licensing, or background check requirements. Candidates must be legally authorized to work in Canada at the time of application.

By applying to this position, you acknowledge that your personal information will be collected and used for recruitment purposes in accordance with applicable privacy laws.