Hands-on D365 Delivery Manager will be an integral part of the JS Held ERP Team, delivering projects and leading domestic and international users/customers on D365 F&O and CE for finance & accounting, project accounting, procurement, Time & Expense, and CE sales modules. This highly skilled professional will help us lead and execute all major ERP projects, including activities such as requirements gathering, design, gap analysis, configuration, data migration, integration, UAT, and training, transitioning from other systems to D365. The individual will also collaborate closely with the Enhance (small new functionalities) and Support teams, providing technical level 4 guidance for Dynamics D365 F&O, and work with finance & project controls teams to support their business processes.
Responsibilities :
- Lead and own solution design of Microsoft Dynamics D365 F&O across various finance & project accounting modules for a multinational organization.
- Manage and lead a small internal team on D365-related delivery projects.
- Serve as a key internal and external contact to advise on D365 technical designs and questions.
- Act as liaison between the organization and application vendors for implementation, problem resolution, upgrades, and bug fixes.
- Lead and coach other project and support analysts on D365 design.
- Assist with configurations, data migrations, and UAT workshops on D365 projects.
- Identify opportunities to optimize business processes and implement system improvements.
- Design configurable solutions instead of customizations where possible.
- Review, draft, and approve FDDs created by other ERP analysts.
- Design and implement interfaces to other business applications.
- Apply system solutions to business problems through design and programming of D365 / AX.
- Stay updated on emerging technologies around Dynamics 365.
- Develop new functionalities and integrations to support business growth.
- Collaborate with other functional and technical D365 ERP team members and other IT groups.
- Support activities such as user training, break-fix solutions, requirements gathering, testing, and sprint planning.
- Provide business analysis and recommend best courses of action, prioritizing business processes.
- Evaluate business systems and end-user needs, proposing optimal solutions.
- Work with end users to solve day-to-day business problems using D365 functionalities.
- Establish procedures and testing methods to ensure data accuracy across applications.
- Support and train the user community as needed.
Qualifications :
- Over 15 years of ERP support and implementation experience, with at least 10 years hands-on experience with configuring, designing, debugging, and testing Dynamics AX or D365 F&O in a global setting.
- Broad expertise across D365 finance and project accounting modules.
- Extensive experience with localizations such as VAT, fixed assets, and statutory reporting.
- Proven experience migrating data from legacy systems into D365 / AX.
- Strong background in integrating third-party systems / ISVs with AX / D365.
- Solid knowledge of finance procedures, currency conversions, and month-end processes.
- Familiarity with accounting principles and their implementation in D365.
- Experience with Financial Reporter & PowerBI.
- Proficiency in Excel and data analysis skills.
- Ability to troubleshoot within AX / D365 applications.
- Ability to work independently with minimal supervision.
- Creative problem-solving skills and strategic thinking.
- Highly organized, capable of working with diverse teams and managing multiple demands.
- Excellent customer service skills for interacting with internal stakeholders.
- Knowledge of data conversion and system integration processes during deployment.
Not Required but a Plus :
- MS Dynamics AX / D365 certifications.
- Experience supporting highly interfaced ERP environments.
- Knowledge of the professional services industry.
Education :
- Bachelor's Degree in Computer Science, Accounting, Financial, or related technical field.
- MS Dynamics AX / D365 certification is highly desirable.
Work Location(s) :
Physical and Mental Job Qualifications
- Approximately 10% travel required.
We welcome applications from individuals with disabilities. If you require reasonable adjustments, please contact us with your request.
Benefits :
- Flexible work environment supporting remote work.
- Generous annual leave policy.
- Comprehensive medical insurance.
Other Duties :
This job description is not exhaustive; duties may change at any time. By applying, you agree to our privacy policy regarding personal data.
EEO and Job Accommodations :
We are committed to diversity and equal opportunity employment, welcoming applicants regardless of protected characteristics.
LI-DS1
Additional Information :
All information will be kept confidential according to EEO guidelines.
Remote Work : Employment Type : Full-time
Key Skills
Business Process, VMware, Cloud, HTML5, Windows, Project management, AWS, Infrastructure, Web Services, JQuery, Java, Computer Engineering, Solutions design, Technical Solutions, Analytics
Experience : years
Vacancy : 1