Microsoft 365 Administrator

Insight Global; Cambridge; On-site; CAD 70,000 - 95,000; Full time

Job summary

Insight Global is seeking a Microsoft 365 Administrator to support and administer a Microsoft 365 environment, focusing on Exchange Online, Teams, SharePoint Online, and identity management. This role emphasizes hands-on administration and user support.

The ideal candidate has 3+ years of M365 administration experience and strong troubleshooting skills, with familiarity with Entra ID and Active Directory. Based in Canada, collaboration with IT teams is key.

Qualifications

• 3+ years of hands-on Microsoft 365 administration experience.
• Experience with Exchange Online, Teams, and SharePoint Online.
• Experience with Entra ID and Active Directory.
• Experience supporting or implementing Microsoft 365 Copilot.
• Strong communication and problem-solving skills.

Responsibilities

• Day-to-day Microsoft 365 administration, troubleshooting, and user support.
• Assist with identity management and access control.
• Collaborate with IT teams to resolve incidents and implement improvements.

Skills

Strong communication

Troubleshooting

Independent work

Education

Tools

Exchange Online

Microsoft Teams

SharePoint Online

Microsoft Entra ID

Active Directory

Microsoft Copilot

Job description

Job Description

We are seeking a Microsoft 365 Administrator to support and administer a Microsoft 365 environment, with a focus on Exchange Online, Microsoft Teams, SharePoint Online, and identity management.

This individual will be responsible for day-to-day M365 administration, troubleshooting, and user support. The ideal candidate has strong hands-on experience across the Microsoft 365 ecosystem and can independently diagnose and resolve technical issues. This is primarily an administration and support role rather than an engineering or architecture position.

Skills and Requirements

• 3+ years of hands-on Microsoft 365 administration experience, with 5 years preferred
• Strong experience with Exchange Online, Microsoft Teams, and SharePoint Online
• Hands-on experience troubleshooting Microsoft 365 applications and services
• Experience with Microsoft Entra ID and Active Directory
• Understanding of identity, authentication, permissions, and access management
• Ability to independently troubleshoot and resolve mid-level M365 support issues
• Strong communication and problem-solving skills
• Experience supporting or implementing Microsoft 365 Copilot
• Experience with integrations across the Microsoft 365 ecosystem
• Exposure to broader Microsoft cloud technologies

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].