Senior Microsoft 365 Engineer

DXC Technology; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

DXC Technology is seeking a Senior Microsoft 365 Engineer to oversee operations in a large enterprise environment, focusing on operational stability and governance. With over 5 years of Microsoft 365 administration experience, candidates will handle Exchange Online, Teams, and SharePoint to ensure optimal functionality and incident resolution.

This role follows a hybrid work model in Toronto, Ontario, offering an opportunity to work within a team that supports complex technology environments.

Qualifications

• 5+ years of enterprise Microsoft 365 administration experience.
• Strong expertise in Exchange Online, Teams, SharePoint Online, and OneDrive.
• Experience supporting large user environments (thousands of users).

Responsibilities

• Administer and support Microsoft 365 services including Exchange Online and Teams.
• Provide incident triage, troubleshooting, and resolution as part of a 24x7 support model.
• Collaborate with service managers and Microsoft support teams.

Skills

Microsoft 365 administration

Exchange Online

Microsoft Teams

SharePoint Online

Troubleshooting

Documentation

Communication skills

Incident management

Tools

Microsoft Teams

Power BI

Job description

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry‑Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Role Overvie

We are seeking a Senior Microsoft 365 Enginee to support the run and maintain operations of a large enterprise Microsoft 365 environment. This role focuses on operational stability, governance‑aligned administration, and incident resolutio across core Microsoft 365 services within a managed services model

.The ideal candidate brings deep hands‑on experience with Microsoft 365, strong operational discipline, and the ability to support complex environments in a 24x7 enterprise setting

What You’ll

• DoAdminister and suppor Microsoft 365 servicers, includin
• g:Exchange Onli
• neSharePoint Onli
• neOneDrive for Busine
• ssMicrosoft Teams (chat, meetings, callin
• g)Office applications (Word, Excel, PowerPoint, Outlook, OneNot
• e)Provide inciden t triage, troubleshooting, and resoluti on as part of a 24x7 support mode
• l.Monitor tenant health and respond t to Microsoft 365 service aler ts and outage
• s.Act as a senior escalation point for complex Microsoft 365 issue
• s.Manage Teams and collaboration servic es in alignment with governance standards (ownership, guest access, quotas
• ).Administer email security and compliance via Exchange Online Protection (EOP
• ).Configure and suppor t Multi-Factor Authentication (MF A) and related access control
• s.Suppo rt legal and compliance activiti es such as Legal Hold and eDiscovery access provisionin
• g.Participate in change management, service requests, audits, and operational reportin
• g.Collaborate with service managers, client stakeholders, and Microsoft support team
• s.Maintain accurate documentation of incidents, changes, and configuration

What You Br

• ing5+ years of enterpr ise Microsoft 365 administration experien ce.Strong expertise in Exchange Online, Teams, SharePoint Online, and OneDr i
• ve.Experience supporting large user environ men t s (thousands of use r
• s).Solid understanding of Microsoft 365 security fundament al s (EOP, MF A).Familiarity wi th ITIL proces s (Incident, Problem, Chang e).Experience working in a managed services or outsourcing environ me nt.Excellent troubleshooting, documentation, and communication skil ls.Ability to work calmly and effectively during high-impact inciden

Nice to

• HaveMicrosoft certifications (e.g., MS‑102, MD-102, MS-700 )Experience in regulated industries (healthcare, public sector, fina nce)Power BI operational reporting experi encePrior experience acting as a Delegated or Global Administr ator

Work environ

• ment:This role follows a hybrid work model in On t